2624 Administrator National Key Accts
Fire Security Services is a privately-owned business and a market leader for fire protection and compliance services across New Zealand. Within our industry, we are quietly recognised as an employer of choice due to our workplace culture which is built on trust. We have our customers and each other’s back, we make it easy and we own it. Period. Our business is all about keeping people safe.
Due to an internal promotion we are seeking for a motivated and customer centric superstar who thrives on going the extra mile for our national customers to cover parental leave. This role predominantly exists to provide key account administration for our national key accounts and no day will ever be the same! Your team would consist of 13 administrators, and you would be working with three Key Account Managers. The autonomous team environment is second to none and this is an exciting time to join the team as we embark on setting new industry benchmarks.
Key responsibilities:
Provide administration support to our largest and highly valued national key accounts
Generalised customer service duties
Working closely with sales and operational teams
Setting up jobs and directing to correct branch or subcontractor
Preparing invoicing and following up outstanding jobs
Ensuring technicians and subcontractors have all the correct documentation prior to going to site
Data entry
Internal Account Management
Telephone enquires from main 0800#
Key requirements:
Proven ability in learning IT systems
Highly skilled in Microsoft Office – particularly Excel (at least Intermediate level)
Proven customer service experience, ideally in a business to business environment
Adept at meeting deadlines, while managing multiple tasks
Meticulous, organised and with a high level of accuracy
Exceptional written and verbal communication and interpersonal skills
The ability to keep calm under pressure & a ‘çan-do’ attitude.
Knowledge of the compliance industry would be highly regarded
5 years experience in customer service.
Our offer to you includes:
Very competitive salary
An awesome team and workplace culture
Autonomous team environment
Flexible work from home options – life is busy, we get it.
Career progression opportunities
Apply Now
Due to an internal promotion we are seeking for a motivated and customer centric superstar who thrives on going the extra mile for our national customers to cover parental leave. This role predominantly exists to provide key account administration for our national key accounts and no day will ever be the same! Your team would consist of 13 administrators, and you would be working with three Key Account Managers. The autonomous team environment is second to none and this is an exciting time to join the team as we embark on setting new industry benchmarks.
Key responsibilities:
Provide administration support to our largest and highly valued national key accounts
Generalised customer service duties
Working closely with sales and operational teams
Setting up jobs and directing to correct branch or subcontractor
Preparing invoicing and following up outstanding jobs
Ensuring technicians and subcontractors have all the correct documentation prior to going to site
Data entry
Internal Account Management
Telephone enquires from main 0800#
Key requirements:
Proven ability in learning IT systems
Highly skilled in Microsoft Office – particularly Excel (at least Intermediate level)
Proven customer service experience, ideally in a business to business environment
Adept at meeting deadlines, while managing multiple tasks
Meticulous, organised and with a high level of accuracy
Exceptional written and verbal communication and interpersonal skills
The ability to keep calm under pressure & a ‘çan-do’ attitude.
Knowledge of the compliance industry would be highly regarded
5 years experience in customer service.
Our offer to you includes:
Very competitive salary
An awesome team and workplace culture
Autonomous team environment
Flexible work from home options – life is busy, we get it.
Career progression opportunities
Apply Now