$23/hour | Part-Time Sales Call Center Rep (Bilingual in Korean) | Hiring Now!

Please note: Only candidates located in Southern California who is bilingual in Korean and English will be considered for this role. Position: Sales Call Center Rep Location: Remote (Must be located in Southern California) Pay: $23/hour Experience: • 1–2 years of experience in sales and/or healthcare, including administrative support or exposure to the sales cycle. • 1–2 years of customer service experience involving direct interaction with customers, clients, or external partners; hospitality experience is a plus. Education: Active and Valid, Health and Life Insurance License is preferred. Type: Part-time; Temporary Schedule: 20-hour work week between Monday - Sunday, 8:00am to 6:00pm HB Staffing is seeking a Part-Time Sales Call Center Rep who is bilingual in Korean and English to join a growing and dynamic team! Job Description: • Answer inbound sales calls from prospective members interested in a Medicare Advantage plan. • Provide professional, empathetic, and patient assistance to a diverse range of callers. • Capture comprehensive and accurate notes in the CRM (Salesforce) to document the caller's information and questions. • Meet or exceed established performance metrics for sales, call quality, and productivity. • Possess the knowledge of plan benefits, eligibility requirements, provider networks, and prescription drug formularies. • Act as a resource for brokers, ensuring they have the information and support required to effectively sell our plan. • Provide accurate and timely information regarding plan benefits, enrollment procedures, and sales materials. • Troubleshoot and resolve technical issues related to the broker portal, including login problems and application status inquiries. • Research and resolve commission-related questions and discrepancies, collaborating with the commissions department as needed. Position Requirements: • Must be able to read, speak, and write Korean. • A genuine desire to help and support both potential members and internal partners (brokers). • Ability to handle complex and sometimes sensitive inquiries with patience and understanding. • Ability to organize, multitask, and problem-solve. • Positive interpersonal skills, including excellent written and verbal communication skills. • Familiarity with CMS (Centers for Medicare & Medicaid Services) guidelines and regulations is preferred. HB Staffing is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Apply tot his job