1st hire: ⏩ Business Operations

Join an early-stage startup.Unlock access to credit.Accelerate economic mobility.Join us as our 1st business operations hire! We're looking for a single individual who can operate with the effectiveness of an entire project management organization, allowing us to continue accelerating our business disproportionately to headcount.About usKovo is transforming financial access for underserved Americans. We believe everyone deserves the opportunity for economic independence. Our innovative financial empowerment platform creates pathways to credit and financial inclusion, empowering individuals traditionally excluded from financial opportunities.We've scaled revenue 10x and improved efficiency 5x over the past two years. Our revenue per employee now exceeds 2x the 90th percentile benchmark among startups. This is a venture-scale company that has started generating positive free cash flow early in its lifecycle, resulting in less dilution for our employees as we accelerate momentum without being dependent on venture funding to stay alive. We're seeking exceptional individuals eager to help us scale another 10x and beyond.Kovo is backed by Inspired Capital and Homebrew, along with founders and leaders from Plaid, Cash App, Affirm, NerdWallet, Ramp, Alloy, MoonPay, Uber, Etsy, LendingClub, Column, Carbon Health, Grindr, and more.About youEnergized by scaling operational excellence for a business focused on financial empowerment for millions of underserved individualsComfortable in a high-intensity role and seeking an ambitious workload (not a 40-50 hour workweek)Thrive in a remote work environmentPrior experience (2+ years) in business operations, management consulting, investment banking, private equity, or high-growth startup operationsMotivated to use AI, automation, and data tools in your day-to-day work to push the boundaries of what a single individual can doSelf-starter who thrives in ambiguity, handles shifting priorities fluidly, and works effectively with cross-functional teamsProficient with SQLWhat you’ll doA little bit of everything! We are a small company, and you’ll be expected to pick up many different thingsProactively identify operational bottlenecks and implement solutions autonomouslyDesign, establish, and continuously improve internal operational processes and systems to enable rapid growth and scaleLead projects focused on operational efficiency, cost optimization, and sustained growthManage and streamline business-critical items and workflows including but not limited to audits (SOC 2 Type II, regulatory examinations), license renewals, employee lifecycle processes (onboarding, offboarding), etcIndependently handle any and all recurring, operational, administrative, or miscellaneous work that would otherwise be done by the founders, with an emphasis on automating these responsibilities end-to-endWhy you might be excited about usDirectly impact millions of underserved individuals’ ability to access creditWork with minimal bureaucracy, significant ownership, and have broad impactWe don't micromanage and will set you up to do your best workWhy you might not be excited about usWe’re a small team; roles and responsibilities evolve quicklyPriorities and projects shift as we learn and adaptWe’re still building foundational systems and processes

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