World Travel Holdings – Training & Curriculum Designer – eLearning – Fort Lauderdale, FL
Job title: Training & Curriculum Designer - eLearning
Company: World Travel Holdings
Job description: Overview
World Travel Holdings is seeking a Training & Curriculum Specialist for our Ft. Lauderdale, FL office. The Training Specialist will conduct live and virtual on boarding of our Dream Vacations franchisees and Cruises Inc. agents and support their continued development through ongoing training initiatives.
About World Travel Holdings
World Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company with a portfolio of more than 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and the country's original host agency, and is consistently recognized as an industry leader in work-at-home employment. Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wilmington, Mass.; Ft. Lauderdale, Fla.; New York, NY; and Chorley, England. For more information, visit . We are proud to be named:
50 Most Engaged Workplaces by Achievers
Top 500 America's Best Midsize Employer by Forbes
Top Workplace in South Florida by Sun Sentinel
Responsibilities
Conduct and facilitate Dream Vacations New Franchise live training and virtual training classes as needed
Works with subject matter experts in all departments to develop on-demand and live virtual training for the network
Create continuing education, on-demand training through a variety of authoring tools
Create written training documentation, such as job aids, user manuals, frequently asked questions and training tips for the network
Coordinate quarterly webinars with key suppliers, including scheduling, promotion to network, hosting, recording and posting in the learning management system
Host owner and agent team meetings
Assists in Ship Inspections, Seminars at Sea, FAMS, Regional Training and National Conference
Participate in or lead special projects as directed by management
Qualifications
Bachelor’s Degree in Education, English, Business, or related field
Excellent and proven written and verbal communication skills, as well as strong presentation skills
Must be analytical and detail oriented
Extremely well-organized and able to work independently
Proficient in Microsoft Office suite including PowerPoint, Word, Excel, and Outlook
Proven ability to plan and produce content; may be required to provide work samples
Additional experience are a plus!
2+ years of corporate education or teaching experience
Previous experience in e-learning content creation and virtual training environments with proven history of self-created materials
Demonstrated working knowledge of adult learning theory and facilitation techniques
Prior experience with Adobe Captivate, Techsmith Camtasia or other eLearning authoring tools
Experience using a Learning Management System
Experience and knowledge of the Cruise/Travel Industry preferred
Online portfolio of student or professional work that can be reviewed
Expected salary:
Location: Fort Lauderdale, FL
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