Workforce Analyst / Excel & Power BI / Insurance / REMOTE

Remote Full-time
About the position

Responsibilities
• Assist in managing business process improvement projects to enhance customer and client experience.
• Support the identification of process optimization opportunities.
• Execute process enhancements under the guidance of senior team members.
• Assist with project communication and reporting.
• Collaborate with cross-functional teams to ensure project success.
• Act as a liaison between team members and stakeholders.
• Assist in resource allocation and project planning.
• Learn and apply process optimization methodologies effectively.

Requirements
• Expert knowledge and working experience of MS Excel, macro building, PowerPoint presentation, and MS Word is a must.
• Experience of working with teams located across multiple geographical locations/cultures and able to collaborate well is a must.
• Effective communication and presentation skills are essential.
• Ability to execute, monitor, track, and follow up on assigned tasks until completion is required.
• Ability to analyze various data inputs, compare/consolidate, and prepare reports for management on short notice is necessary.
• Experience in the usage of Power BI tool and various project management related tools is an added advantage.
• Working experience in an integrated environment with collaboration across multiple teams/projects is required.
• Experience in data analysis and effective data building capability is essential.
• Willingness to overlap with teams located across various geographical locations to provide wider support coverage.

Nice-to-haves
• Experience in business process analysis and recommendations.
• Proficiencies in process analysis and data-driven decision-making.
• A continuous learner who stays abreast with industry knowledge and technology.
• Advanced degree in a relevant field is a plus.

Benefits
• Health insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• Employee wellness programs
• Life and disability insurance
• Retirement savings plan
• Paid holidays
• Paid time off

Apply Now

Apply Now
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