[Work From Home] Online Customer Chat Specialist - Remote
Job Highlights:Start Date: Immediate openings availablePosition: Online Customer Chat Specialist - RemoteLocation: RemoteCompany: WorkwarpCompensation: a competitive salary  Online Customer Chat Specialist and work remotely. In this role, you'll engage with customers through online chat, providing excellent support and resolving their inquiries. Your communication skills and product knowledge will shine as you assist customers in a dynamic online environment. Enjoy the convenience of working from home while being an essential part of our customer service team. Your dedication will make a difference in ensuring customer satisfaction.
Responsibilities
Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
Crete relationships with new customers to better understand and achieve their needs
Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image.
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
Skills Required
Strong English verbal and written communication skills
Attention to detail and accuracy a must
Excellent email handling skills
Strong customer service focus with the ability to empathize as well as prioritize customers' needs
Must be able to multi-task
Solid sales acumen
Minimum typing skills of 30 words per minute
Determination to succeed
Personal accountability is a necessity
Contact Center background preferred
Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now
Responsibilities
Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
Crete relationships with new customers to better understand and achieve their needs
Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image.
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
Promotes interest in client products and services
Consistently achieves established standards of the position
Continually portray and project a positive and professional image
Provide administrative support to the customer service team
May assist with overflow work and other duties as needed
Skills Required
Strong English verbal and written communication skills
Attention to detail and accuracy a must
Excellent email handling skills
Strong customer service focus with the ability to empathize as well as prioritize customers' needs
Must be able to multi-task
Solid sales acumen
Minimum typing skills of 30 words per minute
Determination to succeed
Personal accountability is a necessity
Contact Center background preferred
Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now