[Work From Home] NetCredit Application Support Representative
Role Snapshot:Position: Netcredit Application Support RepresentativeStart Date: Immediate openings availableCompany: WorkwarpCompensation: a competitive salaryLocation: Remote  We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
This role is entirely remote; however, candidates must reside within 100 miles of either Chicago, IL, or South Jordan, UT #BI-Remote #LI-Remote
About the role:
Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. In the role of an Application Support Representative, you will undergo a comprehensive two-week training program to specialize in a specific brand. Following the completion of training, you will handle a significant volume of inbound calls, engaging with potential customers to aid them in their loan application process and effectively convert these prospects into sales.
Responsibilities:
 Effectively manage incoming calls, adeptly assisting customers in navigating the loan application process
 Guarantee customer contentment by explaining the distinctive features and advantages of Enova's products and services
 Initiate proactive outreach to customers as needed, encouraging them to finalize their loan applications
 Uphold exceptional customer service standards through articulate and effective verbal and written communication
 Keep customer accounts meticulously updated with accurate information
Requirements:
 Experience in a call center setting is preferred
 Proficient in phone communication and verbal skills, with a keen ability to actively listen
 Familiarity with CRM systems and their practices
 Customer-centric approach with adaptability to various personality types
 Strong multitasking abilities, adept at setting priorities and managing time effectively
Compensation:
The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.
Benefits & Perks:
 Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
 Health, dental, and vision insurance including mental health benefits
 401(k) matching plus a roth option (U.S. Based employees only)
 PTO & paid holidays off
 Sabbatical program (for eligible roles)
 Summer hours (for eligible roles)
 Paid parental leave
 DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
 Employee recognition and rewards program
 Charitable matching and a paid volunteer day Plus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered ColossusÂplatform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banksÂin order to create accessible credit for millions.
Being a values-driven organization is at the core of EnovaÂs success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about EnovaÂs values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants. Apply Job! Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
Apply Now
This role is entirely remote; however, candidates must reside within 100 miles of either Chicago, IL, or South Jordan, UT #BI-Remote #LI-Remote
About the role:
Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. In the role of an Application Support Representative, you will undergo a comprehensive two-week training program to specialize in a specific brand. Following the completion of training, you will handle a significant volume of inbound calls, engaging with potential customers to aid them in their loan application process and effectively convert these prospects into sales.
Responsibilities:
 Effectively manage incoming calls, adeptly assisting customers in navigating the loan application process
 Guarantee customer contentment by explaining the distinctive features and advantages of Enova's products and services
 Initiate proactive outreach to customers as needed, encouraging them to finalize their loan applications
 Uphold exceptional customer service standards through articulate and effective verbal and written communication
 Keep customer accounts meticulously updated with accurate information
Requirements:
 Experience in a call center setting is preferred
 Proficient in phone communication and verbal skills, with a keen ability to actively listen
 Familiarity with CRM systems and their practices
 Customer-centric approach with adaptability to various personality types
 Strong multitasking abilities, adept at setting priorities and managing time effectively
Compensation:
The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.
Benefits & Perks:
 Hybrid roles entail working in-office from Tuesday to Thursday, with the choice to work remotely on Mondays and Fridays
 Health, dental, and vision insurance including mental health benefits
 401(k) matching plus a roth option (U.S. Based employees only)
 PTO & paid holidays off
 Sabbatical program (for eligible roles)
 Summer hours (for eligible roles)
 Paid parental leave
 DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
 Employee recognition and rewards program
 Charitable matching and a paid volunteer day Plus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered ColossusÂplatform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banksÂin order to create accessible credit for millions.
Being a values-driven organization is at the core of EnovaÂs success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about EnovaÂs values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants. Apply Job! Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
Apply Now