[Work From Home] Entry Level Customer Success Manager (CSM)
No experience needed! We offer full training for our new Entry Level Customer Success Manager! Based in Remote, this position puts you in a prime location for professional and personal growth. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role. Â Â Our Entry Level Customer Success Managers are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance.
Upon joining our goal-driven, energetic team, the Entry Level Customer Success Manager will receive two weeks of intensive hands-on training to become a resident expert inÂ
 The products and services available
 Albuquerque market demographics
 Consultative sales techniques
 Account activation, delivery methods, and installation details
 Proper compliance procedures and handling of confidential customer information
 And more!
The training does not stop there either! Our firm is extremely passionate about ongoing personal and professional development, which is why we actively participate in virtual networking sessions, attending conferences from industry-leading executives, and daily practice scenarios.
As our Entry Level Customer Success Manager, you will use a lead-based system to meet with customers. The primary objective of each customer interaction is to greet, qualify, recommend, and close, so our Entry Level Customer Success Manager must be hospitable, professional, understanding, and active listeners. You will alsoÂ
 Accurately complete, send, and file product and service order forms in accordance with our privacy and confidentiality guidelines
 Be encouraged to evaluate our current onboarding and training procedures, determine ways to improve the customer relationship, solidify the sales cycle, etc
 Work with fellow team members within the customer service department to set attainable customer outreach and acquisition targets
 Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client
You will be successful if youÂ
 Have at least 1-2 years of experience in a customer service, sales, or client-facing position. Individuals with retail or hospitality experience perform exceptionally well due to their excellent communication and problem-solving skills
 Take pride in your achievements. You always give 100% and embrace challenges with open arms. DonÂt worry, our team will be there if you need help
 Have a sense of humor. LetÂs face it. In this day and age, we should all try to laugh a little more and enjoy the moment
 Believe in your ability to make a difference. Whether that is working one-on-one with a customer or taking part in one of our charity events
 Are results-focused, but also on the right way to get them. We will not ever compromise our value and integrity, and we expect the same from our employees
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Upon joining our goal-driven, energetic team, the Entry Level Customer Success Manager will receive two weeks of intensive hands-on training to become a resident expert inÂ
 The products and services available
 Albuquerque market demographics
 Consultative sales techniques
 Account activation, delivery methods, and installation details
 Proper compliance procedures and handling of confidential customer information
 And more!
The training does not stop there either! Our firm is extremely passionate about ongoing personal and professional development, which is why we actively participate in virtual networking sessions, attending conferences from industry-leading executives, and daily practice scenarios.
As our Entry Level Customer Success Manager, you will use a lead-based system to meet with customers. The primary objective of each customer interaction is to greet, qualify, recommend, and close, so our Entry Level Customer Success Manager must be hospitable, professional, understanding, and active listeners. You will alsoÂ
 Accurately complete, send, and file product and service order forms in accordance with our privacy and confidentiality guidelines
 Be encouraged to evaluate our current onboarding and training procedures, determine ways to improve the customer relationship, solidify the sales cycle, etc
 Work with fellow team members within the customer service department to set attainable customer outreach and acquisition targets
 Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client
You will be successful if youÂ
 Have at least 1-2 years of experience in a customer service, sales, or client-facing position. Individuals with retail or hospitality experience perform exceptionally well due to their excellent communication and problem-solving skills
 Take pride in your achievements. You always give 100% and embrace challenges with open arms. DonÂt worry, our team will be there if you need help
 Have a sense of humor. LetÂs face it. In this day and age, we should all try to laugh a little more and enjoy the moment
 Believe in your ability to make a difference. Whether that is working one-on-one with a customer or taking part in one of our charity events
 Are results-focused, but also on the right way to get them. We will not ever compromise our value and integrity, and we expect the same from our employees
Powered by JazzHR
gN9IShiI5M Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now