[Work From Home] Customer Service Rep 2 (remote) Las Vegas, NV
Work with a team of bright and motivated people as a Customer Service Rep 2las Vegas, NV! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits. Â Â Employer Industry: Government Services
Why Consider This Job Opportunity...
 Salary up to $17.20 per hour, with additional Health and Welfare compensation of $4.57 per hour for cleared employees
 Full coverage of employee-only medical, dental, and vision premiums for those working 40 hours per week
 Opportunity to work remotely from home
 Engage in a structured and professional environment with training support
 Chance to assist customers in critical loan operations, making a significant impact on client satisfaction
 Must live within a 75-mile radius of an SBA badging facility in Las Vegas, NV for security clearance purposes
What To Expect (Job Responsibilities)
 Provide exceptional customer service in all interactions
 Handle customer inquiries through phone and email while maintaining quality metrics
 Participate in training sessions and apply knowledge to enhance service delivery
 Use data analytics to identify call trends and report findings
 Escalate critical issues to supervisors or management as necessary
What Is Required (Qualifications)
 High School diploma or GED
 Minimum of 1 year of contact center or related customer service experience
 At least 6 months of computer experience in a business environment
 Must be able to obtain and maintain a Public Trust Security Clearance
 Must be a US Citizen
How To Stand Out (Preferred Qualifications)
 Bilingual in Spanish
 Bachelor's degree
 Prior experience supporting the Small Business Administration
#GovernmentServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now
Why Consider This Job Opportunity...
 Salary up to $17.20 per hour, with additional Health and Welfare compensation of $4.57 per hour for cleared employees
 Full coverage of employee-only medical, dental, and vision premiums for those working 40 hours per week
 Opportunity to work remotely from home
 Engage in a structured and professional environment with training support
 Chance to assist customers in critical loan operations, making a significant impact on client satisfaction
 Must live within a 75-mile radius of an SBA badging facility in Las Vegas, NV for security clearance purposes
What To Expect (Job Responsibilities)
 Provide exceptional customer service in all interactions
 Handle customer inquiries through phone and email while maintaining quality metrics
 Participate in training sessions and apply knowledge to enhance service delivery
 Use data analytics to identify call trends and report findings
 Escalate critical issues to supervisors or management as necessary
What Is Required (Qualifications)
 High School diploma or GED
 Minimum of 1 year of contact center or related customer service experience
 At least 6 months of computer experience in a business environment
 Must be able to obtain and maintain a Public Trust Security Clearance
 Must be a US Citizen
How To Stand Out (Preferred Qualifications)
 Bilingual in Spanish
 Bachelor's degree
 Prior experience supporting the Small Business Administration
#GovernmentServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now