[Work From Home] Appointment Scheduler - Fully Remote MUST BE
Join a team that's making a tangible difference. We're seeking a Appointment Scheduler - Fully Remote MUST BE LOCATED! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. This position comes with an attractive salary of a competitive salary. Â Â Job Title: Appointment Scheduler (Fully Remote MUST BE LOCATED IN THE DFW AREA)
 Training will be done in office then fully remote.*
General Summary of Duties: The Appointment Scheduler will report to the Appointment Scheduling Manager. The position will provide exceptional customer service to new and established patients. This role is crucial to the overall patient experience and will require multi-tasking, focus and effective communication. It is also the duty of the appointment scheduler to maintain accurate records and update necessary information for established patients.
Position Responsibilities:
 Answer phones within two rings.
 Schedule established and new patient appointments in accordance with physician templates and preferences.
 Request copies of imaging, lab reports, or sleep studies in accordance with chief complaint.
 Respond to patient communications via email, phone, or web submission.
 Demonstrate proactive initiative by troubleshooting potential conflicts and directing to the correct department.
 Communicate with MAs and front office coordinators to ensure a smooth clinic flow.
 Enter patient demographics, pharmacy and all insurance information accurately into their chart.
 Check voicemail messages and distribute appropriately.
 Handle referrals effectively and in regards to our policy and procedures.
 Schedule audio appointments when necessary.
 Use customer service principles and techniques to deal with patients calmly and pleasantly
 Other duties as assigned by physicians, practice administrator and/or management.
Expectations:
Leadership / Communication Skills
 Excellent communication skills
 Works well as a team
 Independently driven to succeed
 Assertively acts as a support to other staff members
Time Management / Responsiveness
 Reliable
 Efficient & accurate reporting
 Proactive problem-solving
 Able to anticipate patient and team needs
Quality of Work
 Attention to detail
 Thorough data entry
 Document essential information for practice benefit
 Good Spelling and Familiarity with Medical terminology
Experience and skills
 Minimum one year customer service experience preferred
 General working knowledge of office atmosphere and etiquette
 Ability to maintain fast-paced office environment
 Experience verifying insurance, working knowledge of deductibles, out-of-pockets and coinsurance Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
 Training will be done in office then fully remote.*
General Summary of Duties: The Appointment Scheduler will report to the Appointment Scheduling Manager. The position will provide exceptional customer service to new and established patients. This role is crucial to the overall patient experience and will require multi-tasking, focus and effective communication. It is also the duty of the appointment scheduler to maintain accurate records and update necessary information for established patients.
Position Responsibilities:
 Answer phones within two rings.
 Schedule established and new patient appointments in accordance with physician templates and preferences.
 Request copies of imaging, lab reports, or sleep studies in accordance with chief complaint.
 Respond to patient communications via email, phone, or web submission.
 Demonstrate proactive initiative by troubleshooting potential conflicts and directing to the correct department.
 Communicate with MAs and front office coordinators to ensure a smooth clinic flow.
 Enter patient demographics, pharmacy and all insurance information accurately into their chart.
 Check voicemail messages and distribute appropriately.
 Handle referrals effectively and in regards to our policy and procedures.
 Schedule audio appointments when necessary.
 Use customer service principles and techniques to deal with patients calmly and pleasantly
 Other duties as assigned by physicians, practice administrator and/or management.
Expectations:
Leadership / Communication Skills
 Excellent communication skills
 Works well as a team
 Independently driven to succeed
 Assertively acts as a support to other staff members
Time Management / Responsiveness
 Reliable
 Efficient & accurate reporting
 Proactive problem-solving
 Able to anticipate patient and team needs
Quality of Work
 Attention to detail
 Thorough data entry
 Document essential information for practice benefit
 Good Spelling and Familiarity with Medical terminology
Experience and skills
 Minimum one year customer service experience preferred
 General working knowledge of office atmosphere and etiquette
 Ability to maintain fast-paced office environment
 Experience verifying insurance, working knowledge of deductibles, out-of-pockets and coinsurance Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now