Windows and MacOS Desktop Support
Xperteks Computer Consultancy, Inc. is a premier Managed Services Provider (MSP) seeking a highly energetic team player for a Windows and Mac OS Hybrid Technical Support position. The role involves providing desktop, user, and hardware support, proactive system maintenance, and troubleshooting for clients on a full-time basis.ResponsibilitiesProvide general desktop, user and hardware supportProvide proactive system maintenance including backup solutionsProvide general connectivity and troubleshooting supportProvide network and server supportProvide good communication skills and documentationSkillsMust be experienced and proficient in Remote Software TechnologiesVPN Connectivity and TCP/IP LAN NetworksGeneral Network and Firewall troubleshootingWindows TroubleshootingPrinter TroubleshootingMicrosoft 365 and Cloud other various cloud platformsGSuite AdministrationCritical ThinkerProvide general desktop, user and hardware supportProvide proactive system maintenance including backup solutionsProvide general connectivity and troubleshooting supportProvide network and server supportProvide good communication skills and documentationCompany OverviewXperteks Computer Consultancy, Inc. is a New York City based Managed Services Provider (MSP) founded in 2001. It was founded in 2001, and is headquartered in New York, New York, USA, with a workforce of 11-50 employees. Its website is https://www.xperteks.com/.