WFM Consultant- UKG Analytics (Remote)

Remote Full-time
Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG HCM & WFM Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence. Thanks to our commitment to exceptional client service and a thriving team culture, Mosaic has earned recognition on the Inc. 5000 list for four consecutive years, is a certified woman-owned business, and has been certified as a Great Place to Work for five years running. In 2025, we were honored to be named one of the Best Workplaces in Consulting & Professional Services™ and proudly recognized as the 2025 UKG Partner of the Year. Due to our rapid growth, we are looking for a remote Analytics Consultant to join our team. As an Analytics Consultant at Mosaic, you will provide a range of creative and specialized services in and around Workforce Management (WFM) solutions and are recognized by our clients as a global leader in the market. What you’ll do: • Providing specialist professional Workforce Management (WFM) and UKG functional consulting services to clients across the retail, manufacturing, S&D, government and healthcare industries. • Key responsibilities for this role will revolve around leading and supporting our valued clients’ UKG WFM projects. You will work with a broad range of organizational stakeholders to deliver workforce management initiatives. • Designing, configuring, implementing, and supporting high quality Pro WFM Analytics, Data Hub, Healthcare Productivity, Dataviews and Reporting (BIRT, Power BI, etc.) solutions. • Evaluating customers’ business needs thus contributing to the overall strategic planning and optimizing of WFM processes and technology. • Being accountable for defined WFM assignments. • Working with clients and vendors during positioning, design, configuration, and testing of Pro WFM Analytics solutions. • Providing ongoing functional support and advice to Mosaic’s client base. • Identification of incremental process improvement. • Such other duties that may, from time to time, be assigned What makes you successful: Need to haves: • At least 4 years’ career experience as a UKG Analytics consultant • Direct project experience with UKG Pro WFM Analytics, Data Hub, and Healthcare Productivity • Experience with Reporting solutions utilizing Data Hub such as Power BI, Tableau, etc. is preferred • Demonstrated experience delivering successful UKG WFM projects • Previous experiences to identify, manage and “solution” through project obstacles • Ability to facilitate complex solution design within the WFM solution space • Excellent verbal and written communication skills • Strong analytical skills and a good understanding of information technology concepts and processes • Flexible ability to work within a team or independently • Keeping abreast of industry processes and keeping UKG skills up to date • A drive for high quality successful delivery along with continuous process improvement Nice to haves: • A completed bachelor’s degree from an accredited University • Experience working with UKG Pro WFM How you’ll be measured: • Maintaining target utilization rate • Completion of projects on time and on budget that meet the project’s requirements • Ability to identify, track, and report to stakeholders on risks and project health • Demonstrating excellent consulting skills, including relationship building, communication and responsiveness, land & expand awareness, focusing on quality of deliverables, setting and managing expectations, and providing sound recommendations to clients • Managing day-to-day operational activities, including timekeeping and maintaining your book of business What we offer you: • An opportunity to autonomously own your projects and be the driving force through the implementation • The ability to share your Analytics expertise to build Mosaic’s project management processes and standards • A competitive salary of $90,000 - $150,000 with bonus potential, and comprehensive benefits and PTO package Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Apply tot his job
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