Weekend Billing Assistant - Remote - Full-Time - Friday to Tuesday - Billing and Finance Expert with Excellent Communication and Organizational Skills
Join the Steno Team as a Weekend Billing Assistant and Be Part of a Revolutionary Company in the Litigation and Court Reporting Industry Let's build something amazing together! Steno is looking for a highly organized and detail-oriented Weekend Billing Assistant to join our Billing Team. As a core part of our team, you will play a crucial role in supporting the billing experience for our clients. If you have a strong background in billing, finance, or accounting, and excellent communication and analytical skills, we want to hear from you! About Steno Founded in 2018, Steno is a fast-growing tech start-up that is revolutionizing the litigation and court reporting industry. Our team is a diverse group of professionals with unique blends of legal, technology, operations, and finance experience. We value being highly reliable, constantly innovating, and operating with a hospitality mindset. Our company culture is built on flexibility, cutting-edge technology, and a commitment to providing exceptional customer service. Job Summary As a Weekend Billing Assistant, you will work from home or our Remote hub on a full-time basis, Friday to Tuesday, from 9:00 AM to 5:30 PM. You will be responsible for supporting the billing experience for our clients, communicating effectively across various teams and markets, and streamlining processes. This role requires a strong and diverse skillset in relevant areas to drive success. Key Responsibilities Monitor various correspondence inboxes and respond to all messages in a timely manner or forward/escalate them to the proper parties. Label and file incoming documents properly for further processing. Facilitate inter-departmental communication of incoming orders and requests. Process simple invoicing tasks such as cancellations. Input new orders as they come in. Assist the billing manager and billing associates with organizational projects and other tasks as needed. Interface with both internal and external teams, communicating openly and efficiently. Provide excellent and hospitable customer service. Requirements and Qualifications To be successful in this role, you should: Have at least 1 year of billing, finance, or accounting experience; court reporting or legal billing experience is a plus! Be proficient on Mac and PC and master new systems quickly; Google Workspace and Slack experience is preferred. Be organized, adaptable, and comfortable wearing multiple hats. Be capable of working independently in a fast-paced, remote environment and are comfortable learning on the fly. Have a desire to work with a fast-paced and quickly growing tech start-up and enthusiasm about the opportunity for growth within the company. Essential Skills and Competencies To excel in this role, you should possess: Excellent communication and analytical skills. Strong attention to detail and organizational skills. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment. Strong customer service skills. Career Growth Opportunities and Learning Benefits At Steno, we are committed to the growth and development of our team members. As a Weekend Billing Assistant, you will have: Opportunities for professional growth and advancement within the company. Access to training and development programs. A collaborative and supportive team environment. Work Environment and Company Culture At Steno, we pride ourselves on our company culture, which is built on: Flexibility and work-life balance. Cutting-edge technology and innovative solutions. A commitment to providing exceptional customer service. A diverse and inclusive team environment. Compensation, Perks, and Benefits We offer a competitive compensation package, including: A salary of $20-$22 per hour. Health, vision, and dental benefits. Flexible paid time off. Options for equity. Access to a 401k through Guideline. A home office setup and a monthly stipend to offset internet and phone costs. How to Apply If you are a motivated and detail-oriented professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to: Don't miss this opportunity to join our team and be part of a revolutionary company in the litigation and court reporting industry! Apply for this job