Web/Content Development, Marketing and Sales - Usability Researcher 3

Title: Usability Researcher 3Start Date: 3/16/2026Chance for Extension: YesLocation Requirements: 100% remote, but candidates must live in the Seattle area for potential occasional onsite work.Pay Rate Range: $55–$60Openings: 1Top 3 Must‑Have Hard Skills (3+ years experience)Full‑time experience as a UX Researcher delivering clear, actionable research in fast‑paced environments.Experience working with AI technologies (LLM or generative AI tools).Mixed‑methods research expertise, with experience running UX benchmark studies, competitive research, or comparable work.Experience using remote UX research platforms and tools.Education:Master’s preferredBachelor’s required (HCDE, Psychology, Statistics, Data Science preferred; Philosophy, Math, or similar considered with relevant work experience)Typical Day in the RolePurpose of the TeamThis UX Research team focuses on evaluating and improving user experience for productivity and AI‑driven features within a large software product ecosystem.Key ProjectsThis role supports UX research for spreadsheet and AI‑assistant experiences. Responsibilities include:Partnering with external research vendors for participant screening and recruitment.Running rapid research studies across both short‑term and longer‑term projects.Building and managing a pipeline of UX research to ensure studies are executed efficiently and at scale.Candidate RequirementsSufficient degree or experienceBackground in HCDE, Psychology, Statistics, Data Science, or related fieldMixed‑methods experience or inadequate UX benchmarking experienceStrong statistical skillsExperience with remote UX research toolsSufficient collaboration or problem‑solving abilitiesStrong performance in behavioral interviewsCandidates who are not quantitative‑only and can interpret qualitative findingsCandidates who are not qualitative‑only and have quantitative experienceComfortable with fast‑paced, ambiguous work environmentsExperience with or interest in AI toolsBest vs. Average CandidatesTop candidates will demonstrate strong mixed‑methods capabilities, direct UX benchmarking experience, excellent problem‑solving abilities, and strong stakeholder collaboration skills across functions.Hard Skills AssessmentsTiming: As soon as possibleFormat: Typically one round with 3–4 interviewersCandidate Preparation: Be ready to discuss research expertise, walk through research problems, and share examples of past work.ResponsibilitiesResearch Execution & Project ManagementManage and execute multiple concurrent research projects evaluating task performance and user experience for spreadsheet and AI assistant tools.Generative & Evaluative ResearchConduct rapid qualitative and mixed‑methods research to generate insights.Data Analysis & SynthesisAnalyze varied data sources and synthesize findings into clear, visually compelling, actionable reports.Cross‑Team CoordinationCollaborate with research partners, product teams, vendors, panel managers, and research operations.Hands‑On Research DutiesStudy designBenchmark evaluationsData analysis and reportingRapid Insight & Output GenerationDeliver quick, high‑impact insightsProduce videos, documents, and presentations summarizing findingsRequired Skills & ExperienceAdvanced degree in Engineering, Social Science, or other research‑focused fieldStrong track record designing and executing mixed‑methods UX researchExcellent project management and organizational skillsStrong written and verbal communication, able to influence decisions with dataProficiency in qualitative methods, synthesis, and insight communication6+ months experience researching generative AI / LLM technologiesAbility to translate ideas and needs into rigorous research questionsPreferred Skills & ExperienceAdvanced degree in Human‑Computer Interaction, Human Factors, or related fieldsExperience conducting user research on AI, especially generative AI or large language modelsEEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

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