Warranty Claims Specialist
JOB ID 21618 Warranty Claims Specialist
Location: St Petersburg, 33716 Hybrid
Training is fully onsite for about (2) weeks
Must work onsite Tuesday and Wednesday
Pay: $18.00 - $21.00 per hour
Type: Contract, no end date
Schedule: We will submit you with your preference
M-F, 8:00 AM EST to 5:00 PM EST
M-F, 9:00 AM EST to 6:00 PM EST
M-F, 10:00 AM EST to 7:00 PM EST
Start date: Target Feb 4, 2025
Job description:
By 30 days, process 45 claims a day with accuracy.
Review, process, and adjudicate warranty claims, ensuring compliance with company policies and timely resolution.
Communicate with customers, technicians, and vendors to collect necessary information and provide claim status updates.
Maintain accurate claim documentation, ensuring all relevant information is captured and processed efficiently.
Collaborate with internal teams to resolve discrepancies and adapt to changes in claim processes or company guidelines.
Perform back-office functions including parts procurement, replacement fulfillment, and research into manufacturer service bulletins for product repair validation.
Nice to have:
Warranty claims
Insurance claims
Bilingual: Spanish/English
Requirements:
Must have (2)+ years of related Customer Service experience.
Must have recent related claims experience.
Must be good with math and problem solving, there is math around claims.
High school diploma or equivalent
Background check required
Education verification required
Apply Now
Location: St Petersburg, 33716 Hybrid
Training is fully onsite for about (2) weeks
Must work onsite Tuesday and Wednesday
Pay: $18.00 - $21.00 per hour
Type: Contract, no end date
Schedule: We will submit you with your preference
M-F, 8:00 AM EST to 5:00 PM EST
M-F, 9:00 AM EST to 6:00 PM EST
M-F, 10:00 AM EST to 7:00 PM EST
Start date: Target Feb 4, 2025
Job description:
By 30 days, process 45 claims a day with accuracy.
Review, process, and adjudicate warranty claims, ensuring compliance with company policies and timely resolution.
Communicate with customers, technicians, and vendors to collect necessary information and provide claim status updates.
Maintain accurate claim documentation, ensuring all relevant information is captured and processed efficiently.
Collaborate with internal teams to resolve discrepancies and adapt to changes in claim processes or company guidelines.
Perform back-office functions including parts procurement, replacement fulfillment, and research into manufacturer service bulletins for product repair validation.
Nice to have:
Warranty claims
Insurance claims
Bilingual: Spanish/English
Requirements:
Must have (2)+ years of related Customer Service experience.
Must have recent related claims experience.
Must be good with math and problem solving, there is math around claims.
High school diploma or equivalent
Background check required
Education verification required
Apply Now