Warehouse Hiring Center Recruiting Supervisor
About the position The Recruiting Supervisor of the Warehouse Hiring Center will lead a centralized team of hiring specialists and recruiting assistants by providing guidance and expertise around warehouse staffing strategies, process and technologies supporting hot spot locations and start-ups. This exciting role will work in our hiring center at our corporate offices in Reading, PA and remotely support our Penske Logistics distribution center and cross-dock operations across the United States and Canada. This position is an office first role, consisting of at least 4 days in the office. From a people perspective, this role will have direct coaching and supervision responsibilities over the recruiting team, including the delegation of work, prioritization, and new initiatives. In order to ensure strong internal customer satisfaction, strong communication, change management and collaboration are necessary to ensure alignment between human resources and operations. The Recruiting Supervisor will need to have the ability to actively listen and influence direct reports, peers, and leaders is essential to success in this role. The position will report to the Recruiting Manager and regularly interact with the Director of Staffing, Director of Human Resources, HR Managers, and in collaboration with other staffing leadership peers. Responsibilities • Manage daily interaction with all recruiting assistants and hiring specialists including: hiring goals, assisting with prioritization and productivity, call time and call volumes, assist with issue resolution and promote behaviors that enhance customer satisfaction. Your efforts will contribute to the success of your team keeping a targeted 45% of candidates in background screening. • Ensures strong collaboration between operations (VP, Location Staffs) and Human Resources (HRD, HRM, Recruiting Assistants, and Hiring Specialists) on staffing strategies, prioritization, and initiatives. This includes ensuring each location has defined staffing strategies and regular communication to ensure alignment. • Serve as a Penske staffing process and Oracle Recruiting Cloud (ORC) recruiting technology subject matter expert, including: having a full understanding of common functionality of applicants, hiring managers, hiring specialists and recruiting assistants. • Coach and develop hiring specialists and recruiting assistants. Assure the team are consistent in their approach to following the recruiting process at Penske, verified through audits, assessments, and customer feedback. • Assume ownership and oversight of any start-up’s. This will involve heavy collaboration with hiring specialists, HR Managers, and Operations as well as upward reporting to Staffing, Operations and HR leadership on progress. • Oversee all necessary team management activities including associate relations, expense report management, training and company program compliance, and overall direct report engagement. • Special Assignments and tasks as assigned by the Recruiting Manager and/or Staffing Director such as serving on process improvement teams, coordinating small scope short-term projects, etc. Apply tot his job