Want Remote Triage RN - Access, Part-time, Rotating Evenings & Days (Weekend availability required) in Chicago, IL
Job title: Remote Triage RN - Access, Part-time, Rotating Evenings & Days (Weekend availability required)
Company: Northwestern Medicine
Job description: Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Job Description
The Triage RN, Access reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Triage RN, Access provides clinically expert virtual triage service. In their role, the triage nurses serve as a liaison between the patient and their physician by assessing the presenting problem or chief complaint, utilizing targeted evidence based triage protocols to identify acuity and develop appropriate care advice and next-step recommendations.
CANDIDATE MUST RESIDE IN EITHER IL, IN, WI, OR IA. IL LICENSE REQUIRED.
Responsibilities:
Triage nurses must demonstrate excellent customer service and communication skills and the ability to function as part of a highly effective team that consistently puts Patients First.
Establish positive first impressions with patients and customers, establishing a role as patient advocate
Triage all incoming telephone calls and electronic messages, prioritizing and resolving, involving the provider as appropriate, successfully completing the communication cycle.
Incorporates critical thinking to develop, implement and update an individualized plan of care based on identified patient care and learning and needs
Asks key questions to gain insight into the patients clinical condition and able to adjust approach as needed to get necessarily information
Document all communications in the electronic medical record
Schedules patient for visit with provider as appropriate based upon protocols
Follows triage protocols in place for the department
Assist in scheduling appointments for patients with providers within NM.
Assist in orientation of new staff members.
Assist in specific process improvement projects
Participates in departmental quality improvement activities
Uses effective service recovery skills to solve problems or service breakdowns when they occur
Qualifications
Required:
Graduate of accredited RN program
2 years of ambulatory care experience
Registered Nurse License issued by State of Illinois
Current AHA BLS Provider certification
Preferred:
BSN
Specialty certification upon eligibility
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Expected salary:
Location: Chicago, IL
Apply Now
Company: Northwestern Medicine
Job description: Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Job Description
The Triage RN, Access reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Triage RN, Access provides clinically expert virtual triage service. In their role, the triage nurses serve as a liaison between the patient and their physician by assessing the presenting problem or chief complaint, utilizing targeted evidence based triage protocols to identify acuity and develop appropriate care advice and next-step recommendations.
CANDIDATE MUST RESIDE IN EITHER IL, IN, WI, OR IA. IL LICENSE REQUIRED.
Responsibilities:
Triage nurses must demonstrate excellent customer service and communication skills and the ability to function as part of a highly effective team that consistently puts Patients First.
Establish positive first impressions with patients and customers, establishing a role as patient advocate
Triage all incoming telephone calls and electronic messages, prioritizing and resolving, involving the provider as appropriate, successfully completing the communication cycle.
Incorporates critical thinking to develop, implement and update an individualized plan of care based on identified patient care and learning and needs
Asks key questions to gain insight into the patients clinical condition and able to adjust approach as needed to get necessarily information
Document all communications in the electronic medical record
Schedules patient for visit with provider as appropriate based upon protocols
Follows triage protocols in place for the department
Assist in scheduling appointments for patients with providers within NM.
Assist in orientation of new staff members.
Assist in specific process improvement projects
Participates in departmental quality improvement activities
Uses effective service recovery skills to solve problems or service breakdowns when they occur
Qualifications
Required:
Graduate of accredited RN program
2 years of ambulatory care experience
Registered Nurse License issued by State of Illinois
Current AHA BLS Provider certification
Preferred:
BSN
Specialty certification upon eligibility
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Expected salary:
Location: Chicago, IL
Apply Now