Virtual Receptionist (Spanish) - Arizona

Remote Full-time
About the position

The Virtual Receptionist position at ReceptionHQ offers an exciting opportunity to work from home while providing professional telephone answering services for clients. As a key representative of both ReceptionHQ and its clients, the role requires exceptional customer service skills and the ability to handle calls efficiently in a 24/7 environment.

Responsibilities
Ā• Professionally handling incoming calls for clients and their callers
,
Ā• Providing exceptional customer service
,
Ā• Promptly and efficiently taking and relaying messages to clients
,
Ā• Offering a warm phone presence, generally smiling, being friendly, helpful and positive

Requirements
Ā• Preferably call center experience and/or experience in a fast-paced environment
,
Ā• Excellent speaking voice and telephone manner
,
Ā• Confidence with computers and typing skills (over 50 wpm)
,
Ā• Attention to detail and accuracy
,
Ā• Team player, professional attitude and a sense of humor
,
Ā• Take pride in the quality of your work in providing a positive client experience
,
Ā• Minimum of 1-year Customer Service experience
,
Ā• High School Diploma or Equivalent

Nice-to-haves
Ā• Ambition to exceed expectations
,
Ā• Remarkable Attendance
,
Ā• Self-Motivation
,
Ā• Ability to work in a fast-paced environment

Benefits
Ā• Competitive Salary
,
Ā• Paid allowances for handling Corporate and Spanish inquiries
,
Ā• Monthly Performance Incentive
,
Ā• Working from Home
,
Ā• Paid Training
,
Ā• 40 hours of Paid Time Off
,
Ā• 40 hours Paid Sick Leave
,
Ā• 6 Public Holidays Paid
,
Ā• Health Benefits (medical, dental, and vision)
,
Ā• 401K with company match
,
Ā• Social Events

Apply Now

Apply Now

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