Virtual Property Management Operations Manager
Virtual Property Manager / Property Management Operations Coordinator Immediate Hire | Immediate Start | Immediate Need We are seeking a highly motivated, organized, and self-directed Virtual Property Manager to support and manage the day-to-day operations of a growing real estate property management business. This is an immediate need for someone who can step in quickly, take ownership, and manage operations with minimal oversight. This role requires a professional who is independent, proactive, detail-oriented, and comfortable managing all aspects of property management operations—from resident communication and task coordination to system management and follow-through.The right candidate is confident interacting with residents, vendors, and internal stakeholders across multiple channels and understands the importance of timely, professional communication. ⸻ What We Are Seeking We are looking for someone who: • Is available to start immediately • Works independently and manages responsibilities without micromanagement • Thinks ahead, identifies issues, and proposes solutions • Can manage all administrative and operational aspects of property management • Is comfortable coordinating people, systems, and deadlines • Communicates clearly, professionally, and consistently • Takes ownership and ensures tasks are completed end-to-end ⸻Key Responsibilities Property Management Operations • Manage daily administrative and operational tasks across multiple residential properties • Support leasing activity, renewals, move-ins, and move-outs • Maintain accurate and well-organized digital records • Assist with compliance tracking, inspections, and documentation Task & Workflow Management (ClickUp) • Manage workflows in ClickUp, including task creation, prioritization, follow-up, and completion • Track deadlines, recurring tasks, and dependencies • Maintain dashboards, checklists, and SOPs • Ensure accountability and visibility across all assigned work ⸻ Buildium Platform Responsibilities (Critical) Experience with Buildium is strongly preferred and considered a core function of this role.The Virtual Property Manager will work extensively inside Buildium on a daily basis, including: • Managing resident and lease profiles • Tracking move-ins, move-outs, renewals, and notices • Coordinating and documenting maintenance requests • Communicating with residents and vendors through the platform • Uploading and organizing documents, photos, and correspondence • Reviewing ledgers, rent postings, charges, and basic financial activity • Generating and tracking notices, reports, and operational data Accuracy, consistency, and attention to detail in Buildium are essential, as the platform serves as the system of record for property operations.⸻ Vendor & Maintenance Coordination • Coordinate maintenance requests from intake to completion • Communicate with vendors, schedule service, and track progress • Collect invoices, photos, and documentation • Ensure work completion is confirmed and properly documented ⸻ Resident Communication & Engagement (High Priority) Strong communication skills are critical to success in this role. The Virtual Property Manager will regularly interact with residents using multiple channels, including: • Zoom meetings for discussions, issue resolution, and walkthroughs • Phone calls for real-time coordination and follow-bolthires • Written communication via email and property management platformsThe candidate must be comfortable speaking with residents in a professional, calm, and empathetic manner, while also enforcing policies and expectations clearly.Timely responses, clear explanations, and consistent follow-through are essential to maintaining a positive resident experience. ⸻ Financial & Administrative Support • Assist with invoice tracking, approvals, and documentation • Support bookkeeping and reporting workflows as assigned • Track rent-related issues, notices, and internal reporting • Maintain organized digital filing systems and naming conventions ⸻ Tools & Technology EnvironmentThis role operates in a fully digital environment. Comfort navigating multiple systems is required.• ClickUp – Task management, workflows, and accountability • Buildium – Core property management platform • bolthires Office / bolthires 365 – Outlook, Excel, Word • Zoom – Meetings with residents, vendors, and internal team • Cloud File Storage – bolthires Drive, Dropbox, or Box • PDF Tools – Adobe Acrobat or similar ⸻Required Skills & Qualifications • Proven experience in property management or real estate operations • Hands-on experience with Buildium strongly preferred • Excellent verbal and written communication skills • Comfortable speaking with residents via phone and video • Highly organized with strong follow-through • Able to work independently in a remote environment • Tech-savvy and adaptable ⸻ Availability & Start Time • Immediate availability required • Immediate hire and onboarding • Long-term opportunity for the right candidate ⸻ What We Offer • Immediate integration into active operations • Clear systems, tools, and expectations • Opportunity to take ownership and grow with the business • Professional, structured, and supportive environment Apply tot his job