Virtual Assistant Freelance - Support Admin & Customer
Job Summary
MNC JOBS INFO is seeking a highly organized, detail-oriented, and self-motivated Virtual Assistant to provide top-notch administrative and customer support. As a freelance professional, you will be responsible for assisting the internal team and external clients with various day-to-day operations, ensuring efficient workflow and high-quality service. This is an excellent opportunity for proactive individuals who thrive in a remote environment and enjoy supporting business operations from behind the scenes.
Key Responsibilities
• *
Provide administrative support to management and team members
• *
Handle customer inquiries via email, chat, or phone in a professional and timely manner
• *
Maintain schedules, arrange meetings, and manage calendars
• *
Prepare reports, documents, and presentations as required
• *
Perform data entry and maintain organized records
• *
Support social media management, including scheduling posts and responding to messages
• *
Assist with onboarding new clients or freelancers
• *
Monitor and manage project timelines and deadlines
• *
Provide general virtual office support as needed
• Required Skills and Qualifications
• *
Proven experience as a virtual assistant, administrative assistant, or similar role
• *
Excellent written and verbal communication skills in English
• *
Strong organizational and time management abilities
• *
Proficiency with MS Office Suite (Word, Excel, PowerPoint) and Google Workspace
• *
Familiarity with customer service platforms (e.g., Zendesk, Freshdesk) and CRM tools
• *
Ability to multitask and prioritize tasks independently
• *
High attention to detail and problem-solving skills
• *
Reliable internet connection and a quiet workspace
• Experience
• *
Minimum of 1-2 years of experience in a virtual assistant, admin, or customer support role
• *
Freelance experience preferred but not mandatory
• *
Experience working in remote teams or virtual environments is a plus
• Working Hours
• *
Flexible working hours based on project requirements
• *
Average of 15-25 hours per week
• *
Availability during standard business hours in your time zone is preferred
• Knowledge, Skills and Abilities
• *
Ability to work independently with minimal supervision
• *
Tech-savvy with a willingness to learn new tools and systems
• *
Customer-first mindset with a calm and friendly attitude
• *
Capable of handling confidential information with integrity
• *
Excellent interpersonal skills and team collaboration abilities
• Benefits
• *
100% remote and flexible work arrangement
• *
Competitive freelance compensation
• *
Opportunity to work with international clients
• *
Gain experience in a fast-growing, diverse environment
• *
Access to training resources and development opportunities
• *
Work-life balance and autonomy over your schedule
• Why Join MNC JOBS INFO?
At MNC JOBS INFO, we empower professionals to grow while working from anywhere. We value integrity, innovation, and a commitment to quality. Our collaborative virtual culture ensures that your voice is heard and your contributions are appreciated. Join a supportive network of global talent and be a part of a forward-thinking company that values your time and your expertise.
How to Apply
Ready to bring your skills to our dynamic virtual team?
Please submit your updated CV/Resume and a brief cover letter outlining your experience and interest in the role to us
Subject Line: Virtual Assistant Application.
Shortlisted candidates will be contacted for an online interview.
Apply Now
Apply Now
MNC JOBS INFO is seeking a highly organized, detail-oriented, and self-motivated Virtual Assistant to provide top-notch administrative and customer support. As a freelance professional, you will be responsible for assisting the internal team and external clients with various day-to-day operations, ensuring efficient workflow and high-quality service. This is an excellent opportunity for proactive individuals who thrive in a remote environment and enjoy supporting business operations from behind the scenes.
Key Responsibilities
• *
Provide administrative support to management and team members
• *
Handle customer inquiries via email, chat, or phone in a professional and timely manner
• *
Maintain schedules, arrange meetings, and manage calendars
• *
Prepare reports, documents, and presentations as required
• *
Perform data entry and maintain organized records
• *
Support social media management, including scheduling posts and responding to messages
• *
Assist with onboarding new clients or freelancers
• *
Monitor and manage project timelines and deadlines
• *
Provide general virtual office support as needed
• Required Skills and Qualifications
• *
Proven experience as a virtual assistant, administrative assistant, or similar role
• *
Excellent written and verbal communication skills in English
• *
Strong organizational and time management abilities
• *
Proficiency with MS Office Suite (Word, Excel, PowerPoint) and Google Workspace
• *
Familiarity with customer service platforms (e.g., Zendesk, Freshdesk) and CRM tools
• *
Ability to multitask and prioritize tasks independently
• *
High attention to detail and problem-solving skills
• *
Reliable internet connection and a quiet workspace
• Experience
• *
Minimum of 1-2 years of experience in a virtual assistant, admin, or customer support role
• *
Freelance experience preferred but not mandatory
• *
Experience working in remote teams or virtual environments is a plus
• Working Hours
• *
Flexible working hours based on project requirements
• *
Average of 15-25 hours per week
• *
Availability during standard business hours in your time zone is preferred
• Knowledge, Skills and Abilities
• *
Ability to work independently with minimal supervision
• *
Tech-savvy with a willingness to learn new tools and systems
• *
Customer-first mindset with a calm and friendly attitude
• *
Capable of handling confidential information with integrity
• *
Excellent interpersonal skills and team collaboration abilities
• Benefits
• *
100% remote and flexible work arrangement
• *
Competitive freelance compensation
• *
Opportunity to work with international clients
• *
Gain experience in a fast-growing, diverse environment
• *
Access to training resources and development opportunities
• *
Work-life balance and autonomy over your schedule
• Why Join MNC JOBS INFO?
At MNC JOBS INFO, we empower professionals to grow while working from anywhere. We value integrity, innovation, and a commitment to quality. Our collaborative virtual culture ensures that your voice is heard and your contributions are appreciated. Join a supportive network of global talent and be a part of a forward-thinking company that values your time and your expertise.
How to Apply
Ready to bring your skills to our dynamic virtual team?
Please submit your updated CV/Resume and a brief cover letter outlining your experience and interest in the role to us
Subject Line: Virtual Assistant Application.
Shortlisted candidates will be contacted for an online interview.
Apply Now
Apply Now