Virtual Assistant for Home Services Lead Calling & Appointment Booking (Home Services Exp required)
We are looking for a highly responsive and proactive Virtual Assistant to manage outbound calls, texts, and emails for homeowner leads in our home services business. The ideal candidate **must have experience in the home services industry (hardscaping, backyard makeovers, and pools) ** and an understanding of how to speak with homeowners who may be anxious about their projects. The primary objective of this role is to book face-to-face estimates for our contractor clients by engaging homeowners promptly after they express interest.
Key Responsibilities:
-Make outbound calls (20+ per day) to homeowner leads as soon as they come in, qualify their interest in home improvement projects, collect relevant details, and schedule appointments while also managing 20+ new leads daily to ensure timely follow-ups. Record all information in the Leadsimple CRM.
-Manually reply to text messages and send emails as needed to engage potential clientswhile automated texts and emails are sent out, prompt calls are the priority for speed to lead.
-Use our Leadsimple CRM system, which handles outbound calls and tracks lead status.
-Report any issues immediatelydo not assume things are set a certain way.
-Use state-specific phone numbers provided through Leadsimple CRM (requires both desktop and mobile apps).
Requirements:
? Home services industry experience REQUIRED You must know how to speak with homeowners who may be anxious about their project.
? Strong phone communication skills Confident, professional, and able to build trust quickly.
? Native US English accent required for clear and professional communication.
? Ability to handle 20+ calls per day, 6-7 days a week.
? Fast response time Must be available by phone and computer most of the day to ensure speed to lead (fast follow-up).
? Comfortable with technology Will be using Leadsimple CRM (requires mobile and desktop apps).
? Must be proactive If you notice an issue, speak up immediately instead of assuming things are working correctly.
? Ability to read and reference Google Sheets No data entry required, just the ability to understand lead details.
Apply Now
Key Responsibilities:
-Make outbound calls (20+ per day) to homeowner leads as soon as they come in, qualify their interest in home improvement projects, collect relevant details, and schedule appointments while also managing 20+ new leads daily to ensure timely follow-ups. Record all information in the Leadsimple CRM.
-Manually reply to text messages and send emails as needed to engage potential clientswhile automated texts and emails are sent out, prompt calls are the priority for speed to lead.
-Use our Leadsimple CRM system, which handles outbound calls and tracks lead status.
-Report any issues immediatelydo not assume things are set a certain way.
-Use state-specific phone numbers provided through Leadsimple CRM (requires both desktop and mobile apps).
Requirements:
? Home services industry experience REQUIRED You must know how to speak with homeowners who may be anxious about their project.
? Strong phone communication skills Confident, professional, and able to build trust quickly.
? Native US English accent required for clear and professional communication.
? Ability to handle 20+ calls per day, 6-7 days a week.
? Fast response time Must be available by phone and computer most of the day to ensure speed to lead (fast follow-up).
? Comfortable with technology Will be using Leadsimple CRM (requires mobile and desktop apps).
? Must be proactive If you notice an issue, speak up immediately instead of assuming things are working correctly.
? Ability to read and reference Google Sheets No data entry required, just the ability to understand lead details.
Apply Now