Virtual Administrative/Executive Assistant for Growing Psychology Practice

Remote Full-time
VirtualAdmin/istrative/Executive Assistant for Small , Growing Psychology Practice

Are you confident on the phone, highly organized, and skilled at handling scheduling, marketing, and operations? We’re seeking an Administrative/Executive Assistant who can take the lead on client intake and scheduling and marketing initiatives, and help the practice run smoothly behind the scenes.

You’ll play a vital role in supporting our growing child and family psychology practice by answering calls, scheduling clients, streamlining systems, and spearheading marketing efforts. If you thrive in a fast-paced, collaborative environment and enjoy these aspects of a mental health practice, we want to hear from you.

As a key player in our team, you will have the opportunity to contribute to the growth of our practice while enjoying the flexibility of remote work. If you are motivated, detail-oriented, and passionate about helping healthcare businesses succeed, we want to hear from you!

If you're someone who's comfortable taking initiative, staying on top of details, and helping others stay on track, we’d love to hear from you!.

Requirements:

-Experience answering phones, scheduling clients, and managing communication in a healthcare or mental health setting

-Reliable and available for calls throughout the day (9 AM – 8 PM EST)

-Strong communication skills and a compassionate, professional phone presence

-Proven ability to support marketing and operations projects

-Comfortable using a CRM to track leads, communications, and scheduling

-Proficient in Google Workspace (Docs, Sheets, Calendar, Gmail)

-Understanding of SEO best practices and how to apply them to web content

-Organized, proactive, and confident leading day-to-day tasks and internal systems

-Comfortable gently holding others accountable by sending reminders, checking in on deadlines, and keeping things moving

-Receptive to constructive feedback

-Self-directed and able to work independently

Key Responsibilities:

Answer and return calls, texts, and emails between 9 AM – 8 PM EST using our VOIP phone app

Manage client scheduling and coordinate appointment logistics

-Respond to new inquiries from phone, email, and online forms

-Follow up with open leads and ensure timely communication

-Assist with basic WordPress updates and applying SEO best practices to web content (if needed)

-Assist with operations and systems, including updating documents, organizing workflows, and streamlining processes

-Handle confidential employer, employee, and client information with professionalism

Starting at 20-25 hours per week with the potential for more as the practice grows

If you're ready for a dynamic role where you can make a real impact and grow as the practice grows, we’d love to hear from you. Apply now to join our team—we’re excited to welcome you aboard!

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