Virtual Administrative Assistant (Healthcare / Therapy Practice)
Job Description
We are a growing virtual therapy practice looking for a reliable and detail-oriented Virtual Administrative Assistant to support client intake and scheduling.
Key Responsibilities
• Call and text potential clients to understand their needs
• Verify insurance coverage and benefits
• Match clients with available clinicians based on fit and schedule
• Onboard new clients using our EHR system and Headway (an easy online system you can learn)
• Send welcome and follow-up emails to new clients
• Track clinician availability and update schedules in Headway
• Maintain accurate records using Google Sheets
• Document all client interactions and tasks completed
• Communicate clearly via phone, text message, and email
• Flag urgent issues and follow established workflows
Requirements
• Strong communication skills, professional and friendly phone presence
• Experience in healthcare, and HIPAA compliant
• Comfortable using EHR systems, Headway experience is a plus
• Organized, dependable, and detail-focused
• Able to follow procedures and document work consistently
• Reliable internet and availability during agreed-upon hours
Hours & Pay
• Part-time, up to 20 hours per week
• Hourly, with potential for long-term work based on fit
Apply Now
Apply Now
We are a growing virtual therapy practice looking for a reliable and detail-oriented Virtual Administrative Assistant to support client intake and scheduling.
Key Responsibilities
• Call and text potential clients to understand their needs
• Verify insurance coverage and benefits
• Match clients with available clinicians based on fit and schedule
• Onboard new clients using our EHR system and Headway (an easy online system you can learn)
• Send welcome and follow-up emails to new clients
• Track clinician availability and update schedules in Headway
• Maintain accurate records using Google Sheets
• Document all client interactions and tasks completed
• Communicate clearly via phone, text message, and email
• Flag urgent issues and follow established workflows
Requirements
• Strong communication skills, professional and friendly phone presence
• Experience in healthcare, and HIPAA compliant
• Comfortable using EHR systems, Headway experience is a plus
• Organized, dependable, and detail-focused
• Able to follow procedures and document work consistently
• Reliable internet and availability during agreed-upon hours
Hours & Pay
• Part-time, up to 20 hours per week
• Hourly, with potential for long-term work based on fit
Apply Now
Apply Now