Video Conference Analyst Contractor (Hermitage, TN )
Position Summary
Contractor
Location: Hermitage, TN
Work you'll do
Under the guidance of Deloitte, the Video Conference Analyst Contractor is responsible for setting up, monitoring, troubleshooting, and facilitating live and video events.
Responsibilities
Key Responsibilities:
• Configure the layout, design and features for an event utilizing a client’s specifications.
• Comfortable explaining complex technical features, presenting to large groups and being on camera with a large global audience.
• Provide clients with an understanding of the technical requirements needed to create a successful virtual/in-office event.
• Provide any necessary training on various web conference applications, along with live day of support.
• Deliver customer service excellence.
• Identify issues and escalate immediately to Deloitte management. This includes issues outside of their control that could impact the service provided. Make recommendations on how to eliminate future occurrences.
• Monitors and understands issues and trends with collaborative experiences.
• Foster extensive enterprise-wide collaboration to exploit our competitive advantage through leadership for IT solutions architecture
Required Skills & Experience
• Ability to think quickly, multi-task and make decisions during high-demand situations.
• Basic knowledge and understanding of information risk concepts and principles.
• Understands and articulates current technology offerings, frameworks, methods and tools.
• Understands industry common standards for creating, editing, and delivering for live events.
• Knowledge in the technology necessary to support virtual/in-office events, including, but not limited to Zoom, Teams, Webex and other industry standard streaming platforms.
• Knowledge of video codecs and playback equipment, and industry standard protocols.
• Understands concepts of streaming/broadcast production, video equipment including switchers, audio boards, routers, GFX creation, cameras, lighting, microphones and other relevant production equipment is preferred, but not required.
The expected pay range for this contract assignment is $30-$35 per hour. The exact pay rate will vary based on skills, experience, and location and will be determined by the third-party whose employees provide services to Deloitte.
Candidates interested in applying for this opportunity must be geographically based in the United States and must be legally authorized to work in the United States without the need for employer sponsorship
We do not accept agency resumes and are not responsible for any fees related to unsolicited resumes.
Deloitte is not the employer for this role.
This work is contracted through a third-party whose employees provide services to Deloitte.
Expected Work Schedule
Approximate hours per week
About Deloitte
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It makes Deloitte one of the most rewarding places to work.
As used in this posting, “Deloitte” means , a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
Requisition code: 306860
Apply Now
Apply Now
Contractor
Location: Hermitage, TN
Work you'll do
Under the guidance of Deloitte, the Video Conference Analyst Contractor is responsible for setting up, monitoring, troubleshooting, and facilitating live and video events.
Responsibilities
Key Responsibilities:
• Configure the layout, design and features for an event utilizing a client’s specifications.
• Comfortable explaining complex technical features, presenting to large groups and being on camera with a large global audience.
• Provide clients with an understanding of the technical requirements needed to create a successful virtual/in-office event.
• Provide any necessary training on various web conference applications, along with live day of support.
• Deliver customer service excellence.
• Identify issues and escalate immediately to Deloitte management. This includes issues outside of their control that could impact the service provided. Make recommendations on how to eliminate future occurrences.
• Monitors and understands issues and trends with collaborative experiences.
• Foster extensive enterprise-wide collaboration to exploit our competitive advantage through leadership for IT solutions architecture
Required Skills & Experience
• Ability to think quickly, multi-task and make decisions during high-demand situations.
• Basic knowledge and understanding of information risk concepts and principles.
• Understands and articulates current technology offerings, frameworks, methods and tools.
• Understands industry common standards for creating, editing, and delivering for live events.
• Knowledge in the technology necessary to support virtual/in-office events, including, but not limited to Zoom, Teams, Webex and other industry standard streaming platforms.
• Knowledge of video codecs and playback equipment, and industry standard protocols.
• Understands concepts of streaming/broadcast production, video equipment including switchers, audio boards, routers, GFX creation, cameras, lighting, microphones and other relevant production equipment is preferred, but not required.
The expected pay range for this contract assignment is $30-$35 per hour. The exact pay rate will vary based on skills, experience, and location and will be determined by the third-party whose employees provide services to Deloitte.
Candidates interested in applying for this opportunity must be geographically based in the United States and must be legally authorized to work in the United States without the need for employer sponsorship
We do not accept agency resumes and are not responsible for any fees related to unsolicited resumes.
Deloitte is not the employer for this role.
This work is contracted through a third-party whose employees provide services to Deloitte.
Expected Work Schedule
Approximate hours per week
About Deloitte
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It makes Deloitte one of the most rewarding places to work.
As used in this posting, “Deloitte” means , a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
Requisition code: 306860
Apply Now
Apply Now