Vice President, Patient & Client Experience
We are seeking a Vice President, Patient & Client Experience to lead a high-performing patient and client services function that provides outstanding support to healthcare providers, laboratories, and patients. The ideal candidate will have a strong background in client services within the biotechnology or healthcare industry, with a focus on oncology diagnostics.RequirementsBachelor's degree in Life Sciences, Business Administration, or a related fieldMinimum of 7 years of experience in client services, customer operations or account management within the biotechnology, diagnostics, or healthcare industryProven experience in hiring, training, leading and developing high-performing teamsDemonstrated experience standing up new teams, programs, or service functions in a startup or high-growth environmentExcellent verbal and written communication skills, with the ability to effectively interact with clients and internal stakeholdersStrong analytical, problem-solving skills, and decision-making skills demonstrating a proactive approach to identifying and addressing client needs and ability managing ambiguity and setting prioritiesBenefitsPaid vacationSick timeParental leave (if applicable)Medical, dental, vision, life, disability coverageFlexible spending accounts401k with company matchOriginally posted on Himalayas
Apply Now
Apply Now