Verizon Customer Ambassador - Entry Level

We are a consulting firm specializing in customer acquisition strategies, meeting at the intersection of creativity and innovation to reach a broader audience in the New York & Connecticut market. We are opening positions to join our team as a Customer Ambassador. This position will be the frontline of our client, playing a key role in delivering exceptional customer service and driving sales across the tri-state area. As an Entry Level Verizon Customer Ambassador you will engage directly with customers, guide them through the enrollment process, addressing inquiries, and ensuring a seamless and positive experience from start to finish. Day-to-Day Responsibilities of the Entry Level Verizon Customer Ambassador: • Create initial conversations with potential customers, identifying opportunities to present client's services and converting them into sales opportunities • Walk customers through the enrollment process, addressing inquiries and handling sensitive customer information with respect and professionalism ensuring all transactions are done within the compliance guidelines. • Assist the Sales Department with the creation and execution of customer outreach campaigns, collaborating with other departments and ensuring a seamless and positive customer experience. • Keep accurate records of all transactions, customer interactions, and sales to create analytics reports and achieve company sales goals. • Participate in team training sessions, share best practices and exchange proven methods for the betterment of the customer enrollment process. • Stay updated on client changes, bundles, price advantages that will benefit the customers and set us aside from competitors offering better service and a better experience. Entry Level Verizon Customer Ambassador Requirements: • A high school diploma or equivalent is required for this position. • 0-2 years of previous customer service experience. • Reliable transportation to meet customers directly. • Motivated and looking to grow within the company. • Strong communicator, effectively conveying information and building relationships with customers, fostering long-term retention and brand loyalty. • Relatable, personable, collaborative, and goal-oriented. Job Type: Full-time Pay: $3,500.00 - $4,850.00 per month Benefits: • Professional development assistance Work Location: In person