Vendor Manager, Experiences (contract)

Remote Full-time
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:
• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.

This role requires candidates to be based in remote, working PST hours.

The Acquisition Team, within the Supply team is a unique, multidisciplinary team that focuses on developing new Experiences supply for Airbnb. We ideate, prototype, and deliver new hosted Experiences that grow Airbnb’s business, develop and steward the creative vision for Host acquisition and curation initiatives, and collaborate with current and new types of Hosts to create exceptional hosted experiences that foster human connection in our shared physical world.

The difference you will make:

As a Vendor Manager, Experiences - you are entrusted with managing large vendor partnerships across experiences, ensuring that they deliver against set performance goals and are optimized for success.

A typical day:

Manage large vendor partnerships across Experiences OR Oversee our vendor sales program across multiple supply verticals, managing the relationships with our supplier partners and deploying creative optimizations to maximize results (e.g. building playbooks to scale best practices)

Primary relationship manager for vendor relationships, ensuring smooth cross-functional work and a positive & collaborative working relationship with Airbnb

Collaborate with leaders in the Supply organization and other cross-functional groups to build and implement a cohesive strategy for vendor resources deployment to meet company and regional objectives

Partner with Legal and Procurement teams to source and vet new suppliers to grow our vendor sales ecosystem and manage regional/global outreach guidelines and overall co-employment policies

Manage contracting negotiations, developing and optimizing contracting terms and conditions across suppliers

Own the vendor headcount & new hire onboarding to ensure headcount needs are filled efficiently

Ensures all agents are meeting performance goals or put on performance plans. Owns backfill of vendor agents

Own all supplier purchase order and invoicing processes, tracking budget pacing and ensuring monthly accuracy

Partner with Analytics teams to develop and maintain sophisticated, full-funnel sales reporting to keep stakeholders informed on program health and performance

Partners with enablement to launch new global tools (e.g. Gong) to ensure vendor adoption and implementation at scale

Your expertise:

6+ years experience being a Partnerships/Vendor and/or Program Manager; driving/leading medium to large cross-functional efforts for teams

Experience in large contract negotiations and renewals, working with Legal, Finance, and Procurement

Depth of expertise in vendor management and/or sales management

Strong, results-driven leader with a bias for action and an ability to gracefully navigate ambiguity

The candidate will be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and the foresight to anticipate business needs, make tradeoffs, and balance business dynamics despite constraints

Strong stakeholder management and internal influencing skills

Detail-oriented and strong multi-tasker with ability to manage multiple projects and initiatives simultaneously

Autonomous and self driven, able to execute work with little guidance

Detail-oriented, highly organized and able to multitask

Dynamic and very adaptable to a fast-paced changing environment

Communication skills - able to explain complex concepts both verbally and via written communications, including technical concepts

Flexible and adaptable to change

Education:

Master's Degree.

Belonging & Accommodations:

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.

Pay Rate Range: $70-$83/hour.

Benefits: Medical, Dental, Vision, 401K

Apply Now

Apply Now

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