VAS Engineer
About AppLogic Networks
AppLogic Networks, the App QoE company, helps network service providers deliver highest quality experience to consumers and enterprises. The company develops best-in-class solutions that analyze, optimize and monetize OTT application traffic going through the networks. With contextual machine learning-based insights and real-time actions, AppLogic Networks has become a global leader in Application Quality of Experience (QoE). As part of this innovative and exciting company, you will drive innovation in app-driven cloud and hybrid solutions designed to accelerate time-to-value across network planning, engineering and operations. Join the team and contribute to what makes AppLogic Networks unique in the market: superior App QoE!
Responsibilities
Work with Customer Network Operations for deployment, maintenance, administration and operational tasks
Diagnose AppLogic Network’s equipment failures
Recommend configuration changes and assist with implementations
General services as required including installation of software maintenance updates for all AppLogic Netwok’s devices and solutions
Proactive health monitoring of software/hardware issues, Daily monitoring of system health, KPIs, logs, alarms with a sense of urgency when issues arise
Work within customers change management and maintenance window guidelines
Analyze & troubleshoot critical Applications traffic and detect problems through the use of essential software tools (traffic sniffers, simulators, traffic detection, MRTG, PRTG, SNMP polling, logs)
Good background of packet level debugging using Wireshark, tcpdump, tcpreplay or similar tools
Lead the analysis/discussion with other departments in order to solve and prevent issues
Submitting and escalation of issues into L2 support as needed
Accountability for Case management and ensuring that they are resolved
Providing consultative support and mentor other less experienced team members
Positive contribution towards quality reviews for other colleagues and peers
Qualifications
Knowledge and Skills
Required
Commanding knowledge of Unix based operating systems such as Linux, FreeBSD etc
Hands-on experience with the installation, configuration, and/or operation of network equipment such as Cisco, Juniper or other network hardware manufacturers
Proven experience in virtualization technologies (VMware, KVM), deployment of Openstack and experience with automation tools like Ansible
Familiar with cloud architecture (AWS, Google cloud, AWS,…), containers and orchestration concepts (kubernetes, swarm) and tools like Docker,Jenkins,…
Proven Experience in virtual concepts like: NUMA, SRIOV, PCI-Passthrough,Virtio
Good understanding of NFV particularly around MANO/ONAMP
Excellent technical background with a strong understanding of networking (specifically IP related technologies)
Experience in Quality Assurance testing
Excellent understanding of end-to-end network call flows, as well as relevant technologies & protocols (DNS, HTTP, HTTPS, DHCP, RADIUS, DIAMETER, GRE, SIP, RTP, MGCP, H.323,RTCP)
Good understanding of billing and charging concepts and experience with Online Charging and Policy Enforcement (OCS, PCRF, PCEF)
Good experience in Data communication industry with different operator networks for Wireline (Cable, DSL, FTTH) and/or Wireless (Satellite, Wi-Fi, LTE, GPRS-3G, CDMA-3G, WiMAX, GSM, UMTS,4G and 5G)
Good background of packet level debugging using Wireshark, tcpdump, tcpreplay or similar tools
Desired
Experience with programming or scripting languages such as Java, C/C++, python, Perl etc
Experience with web technologies (Javascript, HTML5, HTTP, Angular, ...)
Exposure to and understanding of web application concepts like P2P, VoIP, WAP, MMS, RTSP
Knowledge of industry models and best practices (eg. Scrum, ITIL etc)
Experience with modern web applications using Ajax and REST API’s will be advantageous
Experience of data modelling, DB administration, Vertica, SQL/PostgreSQL, ETL and/or BI in general (microstrategy, tableau, elastic search, kibana, grafana)
Experience with SQL databases, network traffic monitoring, or firewall technologies – especially in a Telecom, ISP, or Cable Internet environment
Work Experience, Education and Certifications
Bachelor’s degree in computer science, Engineering, or other STEM program
5+ years of applicable experience
Work Conditions
Occasionally, extended hours split shifts may be required
Apply Now
AppLogic Networks, the App QoE company, helps network service providers deliver highest quality experience to consumers and enterprises. The company develops best-in-class solutions that analyze, optimize and monetize OTT application traffic going through the networks. With contextual machine learning-based insights and real-time actions, AppLogic Networks has become a global leader in Application Quality of Experience (QoE). As part of this innovative and exciting company, you will drive innovation in app-driven cloud and hybrid solutions designed to accelerate time-to-value across network planning, engineering and operations. Join the team and contribute to what makes AppLogic Networks unique in the market: superior App QoE!
Responsibilities
Work with Customer Network Operations for deployment, maintenance, administration and operational tasks
Diagnose AppLogic Network’s equipment failures
Recommend configuration changes and assist with implementations
General services as required including installation of software maintenance updates for all AppLogic Netwok’s devices and solutions
Proactive health monitoring of software/hardware issues, Daily monitoring of system health, KPIs, logs, alarms with a sense of urgency when issues arise
Work within customers change management and maintenance window guidelines
Analyze & troubleshoot critical Applications traffic and detect problems through the use of essential software tools (traffic sniffers, simulators, traffic detection, MRTG, PRTG, SNMP polling, logs)
Good background of packet level debugging using Wireshark, tcpdump, tcpreplay or similar tools
Lead the analysis/discussion with other departments in order to solve and prevent issues
Submitting and escalation of issues into L2 support as needed
Accountability for Case management and ensuring that they are resolved
Providing consultative support and mentor other less experienced team members
Positive contribution towards quality reviews for other colleagues and peers
Qualifications
Knowledge and Skills
Required
Commanding knowledge of Unix based operating systems such as Linux, FreeBSD etc
Hands-on experience with the installation, configuration, and/or operation of network equipment such as Cisco, Juniper or other network hardware manufacturers
Proven experience in virtualization technologies (VMware, KVM), deployment of Openstack and experience with automation tools like Ansible
Familiar with cloud architecture (AWS, Google cloud, AWS,…), containers and orchestration concepts (kubernetes, swarm) and tools like Docker,Jenkins,…
Proven Experience in virtual concepts like: NUMA, SRIOV, PCI-Passthrough,Virtio
Good understanding of NFV particularly around MANO/ONAMP
Excellent technical background with a strong understanding of networking (specifically IP related technologies)
Experience in Quality Assurance testing
Excellent understanding of end-to-end network call flows, as well as relevant technologies & protocols (DNS, HTTP, HTTPS, DHCP, RADIUS, DIAMETER, GRE, SIP, RTP, MGCP, H.323,RTCP)
Good understanding of billing and charging concepts and experience with Online Charging and Policy Enforcement (OCS, PCRF, PCEF)
Good experience in Data communication industry with different operator networks for Wireline (Cable, DSL, FTTH) and/or Wireless (Satellite, Wi-Fi, LTE, GPRS-3G, CDMA-3G, WiMAX, GSM, UMTS,4G and 5G)
Good background of packet level debugging using Wireshark, tcpdump, tcpreplay or similar tools
Desired
Experience with programming or scripting languages such as Java, C/C++, python, Perl etc
Experience with web technologies (Javascript, HTML5, HTTP, Angular, ...)
Exposure to and understanding of web application concepts like P2P, VoIP, WAP, MMS, RTSP
Knowledge of industry models and best practices (eg. Scrum, ITIL etc)
Experience with modern web applications using Ajax and REST API’s will be advantageous
Experience of data modelling, DB administration, Vertica, SQL/PostgreSQL, ETL and/or BI in general (microstrategy, tableau, elastic search, kibana, grafana)
Experience with SQL databases, network traffic monitoring, or firewall technologies – especially in a Telecom, ISP, or Cable Internet environment
Work Experience, Education and Certifications
Bachelor’s degree in computer science, Engineering, or other STEM program
5+ years of applicable experience
Work Conditions
Occasionally, extended hours split shifts may be required
Apply Now