UX Researcher - Ongoing Opportunities

Location: Remote, Candidates must reside permanently in the U.S. | Department: Research Operations | Type: Future Opportunity Salary Range: $80,000 - $100,000 - Compensation offered is based on evaluation during the interview process, the candidate's range and depth of experience, business and market financials, and internal pay parity. Are you passionate about uncovering insights that drive better digital experiences? At Key Lime Interactive, we are always on the lookout for talented User Experience Researchers (UXRs) to join our growing team. Whether you're early in your UX research career or bring years of strategic experience to the table, we invite you to submit your resume for future consideration. This evergreen job post is designed to identify and engage exceptional talent for current and upcoming roles, ranging from mid-level contributors to senior specialists. If you have a curiosity for human behavior, a knack for storytelling with data, and a desire to work with some of the world’s most recognized brands, we want to hear from you. What You'll Do Depending on your level of experience and project assignments, responsibilities may include: Project Leadership & Research Execution • Lead or support end-to-end UX research projects across industries and platforms • Design and conduct qualitative and/or quantitative user research, including usability studies, field studies, interviews, and surveys • Analyze findings to generate actionable insights and strategic recommendations • Create compelling research deliverables such as reports, journey maps, personas, or stakeholder presentations • Train and mentor junior researchers; contribute to internal knowledge sharing Client Engagement & Sales Support • Serve as a key point of contact for clients, building and maintaining strong relationships • Assist with scoping, proposal writing, and contributing to sales materials • Participate in stakeholder workshops, research kickoffs, and findings presentations Thought Leadership & Innovation • Contribute to blogs, webinars, and conferences (e.g., one blog/article per quarter) • Stay current with emerging tools and methodologies; help train the team on new technologies • Collaborate cross-functionally to evolve internal research best practices and processes What We’re Looking For We encourage applications from candidates with a range of experience in UX research: Required Qualifications: • Bachelor’s degree in a related field (e.g., HCI, Psychology, Anthropology, Design, Marketing Research) • At least 2–3 years of applied UX research experience (client-facing or in-house) • Demonstrated ability to lead or support user research from planning to reporting • Excellent verbal and written communication skills Preferred Qualifications: • Master’s degree or advanced training in Human Factors, HCI, Behavioral Sciences, or a related field • 5+ years of UX research experience, ideally in a consulting or agency setting • Experience leading projects valued at $50K+ • Familiarity with a wide array of UX research tools (e.g., UserTesting, dscout, Optimal Workshop, eye tracking) • Comfortable working with cross-functional teams, clients, and senior stakeholders Tools & Skills We Value • Proficiency with Microsoft Office, GSuite, and project management software (e.g., Monday.com) • Basic to expert proficiency in data analysis and statistics • Strong organizational, storytelling, and time management skills • Video editing knowledge (e.g., Camtasia) and eye-tracking experience are a plus Additional Details • This is a pipeline role; submitting your application means you'll be considered for upcoming roles that match your skills and experience. • Depending on client and project needs, travel may be required (up to 40%). • This is a remote-friendly position with a team that values collaboration, transparency, and innovation. Ready to Make an Impact? Apply now to be considered for future UX Researcher openings at Key Lime Interactive. We review resumes regularly and will reach out as relevant opportunities arise. About Our People The secret to our success is our people. We are a minority woman-owned company that values the diversity of skills, experiences, and heritage of our team members and knows that our differences are just as significant as our similarities. We hand-select people who have a can-do attitude, and everyone demonstrates a great deal of personal integrity, possesses an innate ability to solve problems, and can work both independently and as a member of a small team in a fast-paced agency environment. Everyone at KLI contributes to a curious and fun-loving culture. We offer a remote and flexible work environment to all Key Limers. We are looking forward to meeting you! Learn more at keylimeinteractive.com About Key Lime Interactive Key Lime Interactive (KLI) is a Customer Experience and User Experience research, strategy, and design services agency focused on helping companies take a human-first approach to build better brand experiences, products, and services. Key Lime’s UX experts provide actionable insights for every industry sector to help our growing list of Fortune 500 clients understand and effectively engage their customers. Ultimately, KLI empowers teams to use consumer insights and user experience data at all phases of product development, from strategy to implementation. Our experts share the true perspective of a client’s target users to help them design exceptional consumer-driven solutions. Research studies are delivered with KLI’s proprietary Inclusivity IndexTM report, which makes it easy to identify how studies meet broad inclusivity goals to build a more inclusive brand, product, or service. Our Key Limers embrace all KLI Core Values • See the Puzzle • Dynamic • Open and receptive • Do the right thing • Put a Ribbon on It • Together We Win Apply tot his job