UX Researcher-Expert Level
The Lead UX Researcher will partner with UX design, strategy and product teams on a variety of projects that address key moments in the customer journey. Through supporting methodologies such as interviews, surveys, mixed-method studies, usability, and piloting new qualitative techniques, the lead UX Researcher will partner with UX Designers to collect, synthesize, and report on new customer learnings.
The Lead UX Researcher will work to figure out the ‘why’ behind customer behavior to better inform product initiatives. They advocate for the user through rigorous analysis to interpret that voice for better product decisions.
Requirements
Responsibilities :
Lead UX research and testing
Create research and testing scripts
Support the creation of research and testing analysis and reports
Synthesize customer feedback in the form of user observations
Archive test findings and video recordings
Find opportunities for generative research and execute self-driven research plans
Be an active participant in the creation and influence of product roadmaps by being able to connect customer pain points and opportunities to known business objectives
Contribute to the evolution of UX strategy and research within UX team and with our interdisciplinary partners
Create research presentations and papers for wider organization distribution
Qualifications :
Extensive experience interviewing users in a one-on-one context
Familiarity with remote testing tools
Has experience synthesizing business objectives with customer needs to make forward looking recommendations for product improvements
Detail-oriented with strong organizational skills
Able to adapt to shifting priorities, demands and timelines
Exceptional communication and interpersonal skills
High degree of initiative, personal responsibility, and ownership
Ability to thrive in fast-paced environment.
Does not easily get frustrated
Requirements:
B.S./B.A. in a program with relation to Usability, Human-Computer Interaction, Human Factors or similar. Masters is preferred
3–5+ years professional experience
Top 3 skills:
Deep Expertise in Mixed-Methods Research
Strategic Insight and Influence
Leadership, Collaboration and Mentorship
Apply Now
Apply Now
The Lead UX Researcher will work to figure out the ‘why’ behind customer behavior to better inform product initiatives. They advocate for the user through rigorous analysis to interpret that voice for better product decisions.
Requirements
Responsibilities :
Lead UX research and testing
Create research and testing scripts
Support the creation of research and testing analysis and reports
Synthesize customer feedback in the form of user observations
Archive test findings and video recordings
Find opportunities for generative research and execute self-driven research plans
Be an active participant in the creation and influence of product roadmaps by being able to connect customer pain points and opportunities to known business objectives
Contribute to the evolution of UX strategy and research within UX team and with our interdisciplinary partners
Create research presentations and papers for wider organization distribution
Qualifications :
Extensive experience interviewing users in a one-on-one context
Familiarity with remote testing tools
Has experience synthesizing business objectives with customer needs to make forward looking recommendations for product improvements
Detail-oriented with strong organizational skills
Able to adapt to shifting priorities, demands and timelines
Exceptional communication and interpersonal skills
High degree of initiative, personal responsibility, and ownership
Ability to thrive in fast-paced environment.
Does not easily get frustrated
Requirements:
B.S./B.A. in a program with relation to Usability, Human-Computer Interaction, Human Factors or similar. Masters is preferred
3–5+ years professional experience
Top 3 skills:
Deep Expertise in Mixed-Methods Research
Strategic Insight and Influence
Leadership, Collaboration and Mentorship
Apply Now
Apply Now