UX Jr Researcher

Remote Full-time
Role: UX Jr Researcher

Location: Remote

Must Have Skills

Seeking a UX Researcher passionate about delivering exceptional user experiences through rigorous usability testing and human-centered design.

In this position, you will conduct design research in a fast-paced environment in collaboration with clients, product managers, designers, and developers.

This role requires a deep understanding of human-centered design principles and design research methods with demonstrated ability to apply research insights to product and design decisions with excellent communication skills

Responsibilities

Understand project needs and requirements at nascent stages, in ambiguous scenarios, to define research goals

Identify the appropriate research method and recruit target audience to achieve research goals

Prioritize and plan iterative usability testing to gather critical feedback about current state and validate design concepts against user needs and business goals

Conduct moderated and unmoderated testing, including developing testing protocols, discussion guides and analysis plans to identify key user needs and experience improvements

Analyze research findings to translate them into insights connected to user needs, product goals, available quantitative data, existing research, competitor analysis, and secondary research as key inputs into product and design improvements

Partner closely with product managers, designers, and developers, to integrate research findings into the product design and development process. Advocate for the user and ensure that research insights inform product and design decisions

Effectively communicate research strategies, methodologies, insights, and recommendations to client, account, and project teams

Apply user-centered design principles and accessibility standards to inform and evaluate existing and proposed designs

Continuously identify opportunities to improve design and research approach to optimize the speed, accuracy, and value of research by staying up to date on latest UX research tools, methodologies, and best practices

Requirements

Masters/Bachelors degree in psychology, behavioural science, anthropology, human-computer interaction or related design discipline

1-3 years of qualitative design research experience with demonstrated success driving tangible outcomes in a non-academic setting; Healthcare industry experience preferred

Experience using different UX research methods, including the following: remote and in-person usability testing, heuristic evaluation, task analysis, survey design, persona and journey map definition, and co-creation workshops

Proficiency with UX research tools (e.g., UserZoom/User-Testing, Content-square, Medallia, Pendo) and familiarity with prototyping tools a plus (e.g, Figma, vibe coding platforms)

Understanding of human-centered design principles and accessibility standards; experience with assistive technology a plus

Remote

About the Company:
Sumeru Solutions

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