Utility Allowance Specialist (Customer Service Agent) $17-$20/hr
Zeffert & Associates is a nationwide leader of affordable housing compliance, providing services to property managers, owners, and housing authorities since 1994. They are seeking a Utility Allowance Specialist who will communicate with customers and provide knowledgeable answers to their inquiries while working with internal departments to meet customer needs. Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Skills At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Benefits 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Work from home Company Overview Zeffert & Associates is a nationwide leader in affordable housing compliance and training for owners, managers, syndicators & HFAs. It was founded in 1994, and is headquartered in Saint Louis, Missouri, USA, with a workforce of 51-200 employees. Its website is