US - Field Technical Spt Rep II - US3
Our client, a technology services organization, is seeking a Customer Support Representative to join their team. As a Customer Support Representative, you will be part of the Support Department supporting customer service and technical assistance teams. The ideal candidate will have strong communication skills, solid problem-solving abilities, and the ability to work independently, which will align successfully in the organization. Job Title: Customer Support Representative Location: Remote Pay Range: $20.08 per hour What's the Job? • Maintain high levels of customer satisfaction by understanding customer needs and ensuring they are met. • Address customer-relation issues promptly and escalate matters according to established procedures. • Provide software service, post-sales support, and service delivery assistance for local accounts. • Respond to customer inquiries regarding service, products, and technical matters. • Perform routine to moderately complex assignments requiring basic problem resolution and independent judgment. What's Needed? • Vocational/Associate degree in a technical field with 1-2 years of relevant experience, or a bachelor's degree with limited experience. • Strong communication and analytical problem-solving skills. • Ability to work independently and allocate time efficiently. • Basic project management awareness and understanding of organizational policies. • Ability to build and maintain strong relationships with customers, peers, and support partners. What's in it for me? • Medical insurance • Dental insurance • Disability insurance • Life insurance • Weekly payment If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -Manpower, Experis, Talent Solutions, and Jefferson Wells- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. Apply tot his job