U.S.-Based Virtual Assistant – Phone Call Handling & Social Media Support (Pet-Focused Cleaning Biz) - Contract to Hire

Remote Full-time
Furwell Maids Cleaning is a fast-growing residential cleaning service with a focus on cat-friendly, pet-conscious cleaning. We're seeking a U.S.-based virtual assistant to help us answer phone calls, explain our services, gather availability, and manage basic social media activity (responding to comments/messages, light posting, etc.).

This is a part-time, entry-level role ideal for someone who communicates clearly, enjoys helping people, and wants to grow with a small service business.

What You’ll Do:

Pick up or return calls/texts from interested customers

Walk callers through our services, pricing, and add-ons

Check availability and coordinate scheduling (we use BookingKoala)

Reply to Facebook, Instagram, and Nextdoor messages or comments

Help us stay responsive, friendly, and organized

Must-Haves:

U.S.-based (required – this is a customer-facing role)

Clear, professional phone presence

Reliable internet + quiet space for calls

Comfortable using Gmail, Google Sheets, and simple booking tools

Friendly writing style for replies and comments

Organized, dependable, and responsive

Bonus Points If You:

Love cats or have experience around pets

Have used BookingKoala or similar platforms

Are open to long-term work as we grow

Apply Now

Apply Now
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