Urgently Need Family Support Services/Teen Program Coordinator in Lynn, MA

Remote Full-time
Job title: Family Support Services/Teen Program Coordinator
Company: New American Association Of Massachusetts
Job description: PLEASE NOTE, THE JOB LOCATION IS LOWELL, MA
www.naamass.org
Job Title: Family Support Services/Teen Program Coordinator
Location: 10 Kirk St. Lowell, MA. Mainly in-person with some remote flexibility.
Background: The New American Association of Massachusetts (NAAM) is a non-profit organization that
provides social services and employment assistance to refugees, asylees, and immigrants. We are currently
hiring a full-time Family Support Services/Teen Program Coordinator to plan and implement the day-to-day
operations of these two interconnected programs, and supervise any additional staff and volunteers.
Family Support Services Responsibilities:

Conduct outreach to NAAM families, in-home visits as needed to ensure safe home environments.
Work as liaison between home and school to support learning, engagement, and parent involvement.
Provide academic tutoring and study skills development, including digital literacy for children and parents.
Connect families with local resources for clothing, school supplies, home goods and furniture; financial
assistance when needed; as well as recreation and enrichment opportunities for all family members.
Teen Program Responsibilities:

Conduct community outreach: recruit participants, assess needs, motivation, and availability.
Communicate with teachers and counselors to support teens’ learning, goals, and overall well-being.
Plan afterschool (and summer) sessions that are creative and engaging.
Provide academic tutoring 1-on-1 and in small groups, college visits and test preparation.
Prepare teens for permit test and driver’s education, as well as part-time employment opportunities.
Ensure program runs smoothly by performing administrative tasks, buying snacks and supplies, organizing
activities and field trips.
Additional Responsibilities:

Supervise any additional staff and volunteers; schedule, organize, and lead meetings and training; ensure
all paperwork such as timesheets, attendance, and case notes are filed in a careful and timely manner; attend
regular check-ins with supervisor; offer ideas and solutions for growth of both programs.

Occasional help with grant reports and grant writing, translation/interpreting.
Required Qualifications:

College degree
Comfortable working with immigrants and refugees, especially young people, culturally sensitive
Ability to speak another language, especially Spanish, Haitian Creole, Pashto/Farsi, and Swahili
Classroom teaching experience, or have worked with children and teens in educational setting
Familiarity with computer and cellphone technology, Google and Outlook, WhatsApp
Must be vaccinated against COVID-19 and comfortable working in-person
Driver’s license and reliable access to a vehicle
Preferred Qualifications:

Familiarity with social service resources in Lowell and surrounding towns
Experience with trauma-informed care
Compensation & Schedule: $25-30/hour based on experience, 40 hours per week. Schedule is flexible,
but includes frequent afterschool hours, some evenings & weekends, and summer availability. Position
begins September 2023 and is grant-funded through at least August 2024.
To apply, please send resume and a brief email introducing yourself to:
Amanda Sullivan, NAAM Lowell Program Manager, at [email protected]
Expected salary: $25 - 30 per hour
Location: Lynn, MA

Apply Now
Apply Now

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