Urgently Need Customer Service Representative (Dental & Vision Benefits) - Remote Nebraska in Nebraska
Job title: Customer Service Representative (Dental & Vision Benefits) - Remote Nebraska
Company: Ameritas Life Insurance
Job description: Job Title
Customer Service Representative (Dental & Vision Benefits) - Remote Nebraska
Location
Ameritas Life-Remote NE-NEREM
Area of Interest
Customer Service
Full-Time/Part Time
Full-time
Job Description
Class starting October 16, 2023 to work Remotely in Nebraska!
Starting pay of $15/hr
If you know what excellent customer service looks like apply now! No previous insurance industry experience required.
At Ameritas, fulfilling life is what we do daily. We continuously strive to help our customers and employees enjoy life at its very best by reducing uncertainty, helping grow assets and protecting what is most cherished. We're here to help people put worry behind and the future ahead and help enable a life that's rich in family, happiness, health, and financial security. When lives are fulfilled, our mission is fulfilled.
Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty. This is an inbound, call center position and will communicate with providers and insured members for verification of insured eligibility, plan provisions, claim status or other pertinent information. This role will be a part of our Group (dental and vision) insurance division.
What you do
Exceed standards of customer service through timely, courteous, and diplomatic handling of customer interactions.
Answer inbound phone calls and communicate effectively with dental and vision professionals and insured members
Provide website navigation support and password resets to customers
Meet area production standards and Group metrics
Other duties as assigned
What you bring
High school diploma or equivalent.
0-2 years of related experience
Contact center, customer service, dental office and/or insurance experience helpful, but not required.
Ability to work overtime when required to support business needs
Excellent verbal and written communication skills.
Demonstrates initiative when assessing situations.
Proficient use of computer systems and keyboarding skills.
What we offer
Hiring/Retention Bonuses up to $850!
Competitive starting wage of $15 per hour
Annual Short-Term Incentive (Bonus) Plan
Comprehensive Medical, Dental, and Vision insurance
401(k) Retirement plan with a company match of up to 3%
Time off to care for yourself and others
Our company motto is "Fulfilling Life" and we take that job seriously, with a heavy commitment to volunteering and community support, employee well-being, and providing quality products and services that help our customers create a brighter future.
Being a mutual-based organization, the return on our investment goes back into the company to benefit our members/customers.
We're committed to professional development, opportunity, inclusion, and diversity. Team building and collaboration are also priorities.
Additional popular benefits, including tuition reimbursement, and student loan repayment, an incentivized well-being program, adoption assistance, paid time off for volunteering, and career development opportunities.
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
Company Video
to watch a company video
Expected salary: $15 per hour
Location: Nebraska
Apply Now
Company: Ameritas Life Insurance
Job description: Job Title
Customer Service Representative (Dental & Vision Benefits) - Remote Nebraska
Location
Ameritas Life-Remote NE-NEREM
Area of Interest
Customer Service
Full-Time/Part Time
Full-time
Job Description
Class starting October 16, 2023 to work Remotely in Nebraska!
Starting pay of $15/hr
If you know what excellent customer service looks like apply now! No previous insurance industry experience required.
At Ameritas, fulfilling life is what we do daily. We continuously strive to help our customers and employees enjoy life at its very best by reducing uncertainty, helping grow assets and protecting what is most cherished. We're here to help people put worry behind and the future ahead and help enable a life that's rich in family, happiness, health, and financial security. When lives are fulfilled, our mission is fulfilled.
Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty. This is an inbound, call center position and will communicate with providers and insured members for verification of insured eligibility, plan provisions, claim status or other pertinent information. This role will be a part of our Group (dental and vision) insurance division.
What you do
Exceed standards of customer service through timely, courteous, and diplomatic handling of customer interactions.
Answer inbound phone calls and communicate effectively with dental and vision professionals and insured members
Provide website navigation support and password resets to customers
Meet area production standards and Group metrics
Other duties as assigned
What you bring
High school diploma or equivalent.
0-2 years of related experience
Contact center, customer service, dental office and/or insurance experience helpful, but not required.
Ability to work overtime when required to support business needs
Excellent verbal and written communication skills.
Demonstrates initiative when assessing situations.
Proficient use of computer systems and keyboarding skills.
What we offer
Hiring/Retention Bonuses up to $850!
Competitive starting wage of $15 per hour
Annual Short-Term Incentive (Bonus) Plan
Comprehensive Medical, Dental, and Vision insurance
401(k) Retirement plan with a company match of up to 3%
Time off to care for yourself and others
Our company motto is "Fulfilling Life" and we take that job seriously, with a heavy commitment to volunteering and community support, employee well-being, and providing quality products and services that help our customers create a brighter future.
Being a mutual-based organization, the return on our investment goes back into the company to benefit our members/customers.
We're committed to professional development, opportunity, inclusion, and diversity. Team building and collaboration are also priorities.
Additional popular benefits, including tuition reimbursement, and student loan repayment, an incentivized well-being program, adoption assistance, paid time off for volunteering, and career development opportunities.
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
Company Video
to watch a company video
Expected salary: $15 per hour
Location: Nebraska
Apply Now