Urgently Hiring: Remote Customer Service Representative - PA
Now hiring at workwarp for a pivotal Remote Customer Service Representative - PA Residents Only! Experience the best of both worlds with this role based in our innovative Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a clear and simple compensation of a competitive salary for this position. Â Â Job Details
Level: Experienced
Job Location: Montoursville Office - Montoursville, PA
Salary Range: $12.00 - $12.00 Hourly
Description
Work From Home-Customer Service
 **Equipment Provided***
 **Paid Training***
Pennsylvania Residents only
At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, customer service, and/or data entry.
We are currently hiring professionals to work in the role of: Remote Customer Service Representative
RESPONSIBILITIES:
 Handle customer inquiries and complaints
 Document and update customer records based on interactions
 Maintain a knowledge base of the evolving products and services
 Increase customer retention by implementing creative problem-solving skills
 Handle numerous customer inquiries promptly, accurately, and efficiently
PREFERRED SKILLS:
 Minimum of 2 years customer service experience in a call center environment
 Experience supporting brand products and services
 Positive and professional demeanor
 Excellent written and verbal communication skills
 Minimum HS diploma, college preferred
 Experience with diagnosing and troubleshooting
 Has experience supporting consumer products and/or services.
TRAINING:
 Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.)
 Systems training (How to use CRM and ACD Tools)
 Remote training (via the video conference platform Zoom)
 100% Attendance
WHY US?
 We inspire and develop employees to be able to effectively empathize with consumers.
 We create experiences that provide promotion opportunities from within.
 We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!
Home Environment and Work Space:
 Dedicated home office workspace, preferably a separate room with its own door
 Adequate space to set up the workstation
 Ability to hardwire internet (plug directly into your router)
 Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
 Agents are responsible for maintaining the workspace in a safe condition
 Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to:
 Loud music
 Non-work-related phone calls
 Other household members
 You are scheduled on the phone throughout the entirety of your shift. ItÂs essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours.
EEO Statement:
ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
Qualifications Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now
Level: Experienced
Job Location: Montoursville Office - Montoursville, PA
Salary Range: $12.00 - $12.00 Hourly
Description
Work From Home-Customer Service
 **Equipment Provided***
 **Paid Training***
Pennsylvania Residents only
At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, customer service, and/or data entry.
We are currently hiring professionals to work in the role of: Remote Customer Service Representative
RESPONSIBILITIES:
 Handle customer inquiries and complaints
 Document and update customer records based on interactions
 Maintain a knowledge base of the evolving products and services
 Increase customer retention by implementing creative problem-solving skills
 Handle numerous customer inquiries promptly, accurately, and efficiently
PREFERRED SKILLS:
 Minimum of 2 years customer service experience in a call center environment
 Experience supporting brand products and services
 Positive and professional demeanor
 Excellent written and verbal communication skills
 Minimum HS diploma, college preferred
 Experience with diagnosing and troubleshooting
 Has experience supporting consumer products and/or services.
TRAINING:
 Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.)
 Systems training (How to use CRM and ACD Tools)
 Remote training (via the video conference platform Zoom)
 100% Attendance
WHY US?
 We inspire and develop employees to be able to effectively empathize with consumers.
 We create experiences that provide promotion opportunities from within.
 We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!
Home Environment and Work Space:
 Dedicated home office workspace, preferably a separate room with its own door
 Adequate space to set up the workstation
 Ability to hardwire internet (plug directly into your router)
 Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
 Agents are responsible for maintaining the workspace in a safe condition
 Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to:
 Loud music
 Non-work-related phone calls
 Other household members
 You are scheduled on the phone throughout the entirety of your shift. ItÂs essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours.
EEO Statement:
ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
Qualifications Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now