Urgently Hiring: Remote Administrator on Call
Role Snapshot:Position: Remote AdministratorStart Date: Immediate openings availableCompensation: a competitive salaryCompany: CallLocation: Remote  Job Details
Description
We Are LifeLinkÂ
Our Vision is to maximize the gift of life while giving hope to donor families and transplant
patients. Our Mission is to honor donors and save lives through organ and tissue donation.
Our Values are: Compassion. Excellence. Legacy. People. Quality.
Why choose LifeLink? We offer the following:
 Amazing culture since 1982
 Company paid Medical, Dental, Disability & Life Insurance
 Generous company paid Pension Plan for your Retirement
 Paid Vacation, Sick Days & Holidays
 Encouraging career track
 Fitness Membership Reimbursement  much more!
Join our team of dedicated professionals who are committed to saving lives.
Summary
The Remote Administrator-on-Call (Remote AOC) supports recovery services staff by overseeing activities related to donor assessment and recovery. Activities requiring direct oversight include, but are not limited to, identification, evaluation, approach, clinical management, allocation, recovery, and overall coordination of donor-related actions. Works with a team of AOCs providing consistent oversight utilizing evidence-based critical thinking, organizational policy & procedures, and regulatory standards/requirements. This position focuses on quality and process improvement throughout the donation process and safeguarding all pertinent documentation and information. Ensures all relevant information is provided within different electronic platforms in a timely and accurate manner to all internal and external stakeholders with the goal of providing successful outcomes of every assigned case. In addition, the R-AOC collaborates directly with the scheduled Medical Director on Call (MDOC) and all required consultations/resources available (i.e., infectious disease, medical examiner/coroner liaison, transplant center professionals, AOC/EOC Communication Guidelines) to ensure the safe assessment, allocation, and transportation of suitable organs.
Responsibilities
 Works closely with the Referral Coordinator (RC) in the utilization of available staff and resources with the goal of providing the highest level of support and customer service to referring hospitals and organizations.
 Maintains awareness of all active donors and referrals expected to provide the legal-next-of-kin with disclosure of donation status or approach for organ and tissue donation, ensuring use of appropriate resources.
 Provides real-time direction and guidance to staff for identification, evaluation, authorization, clinical management, organ allocation, and surgical recovery directed towards maximizing every organ donation opportunity.
 Proactively engages with staff to provide thorough, in-depth guidance utilizing highly developed clinical expertise and advanced knowledge of the organ donation process. Advises staff when working through operational challenges by providing mentoring, talking points, and coaching.
 Participates in performance improvement initiatives, identifying trends and supporting formal staff education needs including involvement in regular case activity reviews.
 Engages in review, education, and required organizational meetings to promote best practice sharing and interdepartmental collaboration.
 Provides regulatory oversight and verification of critical aspects of the donation process such as brain death documentation, hemodilution, additional risk status, infectious disease testing results, allocation variances, and transplant center/surgeon issues.
 Performs other duties as assigned.
Requirements
 BachelorÂs degree or equivalent combination of education, management and/or AOC.
 Minimum of three years experience as procurement organization clinical coordinator or two years in management and/or AOC.
 Advanced knowledge of human anatomy and medical terminology, organ perfusion, strong decision-making capabilities, and strong attention to detail.
 Remain current on all LifeLink and OPTN policies, CMS regulations, and relevant state and federal laws.
 Excellent verbal and written communication and customer service skills.
 Ability to work within a high-paced and elevated stress environment due to the nature of work involving death and dying causing emotional and physical stressors.
 Ability to prioritize remote work (computer and smart phone) to accomplish the goals for all active donors and referrals with the goal of meeting the needs of all stakeholders.
Working Conditions
Remote position that is supported within a strong team environment with periods of high stress and extended hours. On-call rotation responsibility with M-F business hours; and computer and cell phone accessibility. Must Maintain Confidentiality.
OSHA Risk Classification: Low
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now
Description
We Are LifeLinkÂ
Our Vision is to maximize the gift of life while giving hope to donor families and transplant
patients. Our Mission is to honor donors and save lives through organ and tissue donation.
Our Values are: Compassion. Excellence. Legacy. People. Quality.
Why choose LifeLink? We offer the following:
 Amazing culture since 1982
 Company paid Medical, Dental, Disability & Life Insurance
 Generous company paid Pension Plan for your Retirement
 Paid Vacation, Sick Days & Holidays
 Encouraging career track
 Fitness Membership Reimbursement  much more!
Join our team of dedicated professionals who are committed to saving lives.
Summary
The Remote Administrator-on-Call (Remote AOC) supports recovery services staff by overseeing activities related to donor assessment and recovery. Activities requiring direct oversight include, but are not limited to, identification, evaluation, approach, clinical management, allocation, recovery, and overall coordination of donor-related actions. Works with a team of AOCs providing consistent oversight utilizing evidence-based critical thinking, organizational policy & procedures, and regulatory standards/requirements. This position focuses on quality and process improvement throughout the donation process and safeguarding all pertinent documentation and information. Ensures all relevant information is provided within different electronic platforms in a timely and accurate manner to all internal and external stakeholders with the goal of providing successful outcomes of every assigned case. In addition, the R-AOC collaborates directly with the scheduled Medical Director on Call (MDOC) and all required consultations/resources available (i.e., infectious disease, medical examiner/coroner liaison, transplant center professionals, AOC/EOC Communication Guidelines) to ensure the safe assessment, allocation, and transportation of suitable organs.
Responsibilities
 Works closely with the Referral Coordinator (RC) in the utilization of available staff and resources with the goal of providing the highest level of support and customer service to referring hospitals and organizations.
 Maintains awareness of all active donors and referrals expected to provide the legal-next-of-kin with disclosure of donation status or approach for organ and tissue donation, ensuring use of appropriate resources.
 Provides real-time direction and guidance to staff for identification, evaluation, authorization, clinical management, organ allocation, and surgical recovery directed towards maximizing every organ donation opportunity.
 Proactively engages with staff to provide thorough, in-depth guidance utilizing highly developed clinical expertise and advanced knowledge of the organ donation process. Advises staff when working through operational challenges by providing mentoring, talking points, and coaching.
 Participates in performance improvement initiatives, identifying trends and supporting formal staff education needs including involvement in regular case activity reviews.
 Engages in review, education, and required organizational meetings to promote best practice sharing and interdepartmental collaboration.
 Provides regulatory oversight and verification of critical aspects of the donation process such as brain death documentation, hemodilution, additional risk status, infectious disease testing results, allocation variances, and transplant center/surgeon issues.
 Performs other duties as assigned.
Requirements
 BachelorÂs degree or equivalent combination of education, management and/or AOC.
 Minimum of three years experience as procurement organization clinical coordinator or two years in management and/or AOC.
 Advanced knowledge of human anatomy and medical terminology, organ perfusion, strong decision-making capabilities, and strong attention to detail.
 Remain current on all LifeLink and OPTN policies, CMS regulations, and relevant state and federal laws.
 Excellent verbal and written communication and customer service skills.
 Ability to work within a high-paced and elevated stress environment due to the nature of work involving death and dying causing emotional and physical stressors.
 Ability to prioritize remote work (computer and smart phone) to accomplish the goals for all active donors and referrals with the goal of meeting the needs of all stakeholders.
Working Conditions
Remote position that is supported within a strong team environment with periods of high stress and extended hours. On-call rotation responsibility with M-F business hours; and computer and cell phone accessibility. Must Maintain Confidentiality.
OSHA Risk Classification: Low
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now