Universal Experience Representative I
FirstLight Federal Credit Union is seeking a Universal Experience Representative (UER) to assist members with their everyday banking needs. This role involves opening accounts, handling transactions, and providing financial education while building strong relationships and acting as trusted advisors. Responsibilities Helping members with everyday banking needs—such as opening accounts, handling transactions, and providing financial education—either in person or virtually Build strong relationships, act as trusted advisors, and recommend solutions that save members time and money Following policies and procedures Skills High School diploma or equivalent One (1) year financial institution experience or three (3) years of customer service experience for every year of financial institution experience required Company Overview FirstLight Federal is a union which provides Finance, Checking Accounts, Home Loans, Share Certificates, Online & Mobile Banking services. It was founded in 1955, and is headquartered in El Paso, Texas, USA, with a workforce of 201-500 employees. Its website is