Underwriting Technical Associate - Surety - Remote/Hybrid - Northeast - Insurance Operations Support

Join the Crum & Forster Team: Where Excellence Meets Opportunity Are you a motivated and detail-oriented professional looking for a challenging role in the insurance industry? Do you have a passion for delivering exceptional customer service and supporting underwriting teams? We're excited to announce an opportunity for an Underwriting Technical Associate - Surety to join our dynamic team in a remote/hybrid setting in the Northeast! About Crum & Forster Crum & Forster (C&F) is a leading national property and casualty insurance company with a rich history dating back to 1822. We're proud of our heritage and excited about our future. With a diverse range of specialty products and a commitment to delivering exceptional customer service, we've grown to become a trusted partner for individuals and businesses across the United States. Our team of 2300 employees is dedicated to providing customized solutions that meet the unique needs of our customers. At C&F, we value our employees and strive to create a work environment that's inclusive, dynamic, and supportive. We believe in fostering a culture of high performance, innovation, and integrity, while also prioritizing work-life balance and employee well-being. Our company philosophy emphasizes corporate giving, community responsibility, and social accountability, allowing our employees to make a positive impact both in and out of the workplace. Job Summary As an Underwriting Technical Associate - Surety, you will play a critical role in supporting our underwriting teams by handling the booking of bonds, organizing and filing key documents, and responding to inquiries from underwriters and agencies. This is an excellent opportunity to join a talented team and contribute to the success of our Surety operations. Key Responsibilities Provide support to assigned regional underwriting teams, ensuring seamless day-to-day operations. Book policy transactions accurately and efficiently, meeting corporate time service standards for new business, renewals, riders, cancellations, closeouts, and other transactions. Organize and file electronic documentation into our imaging system, adhering to corporate protocols and ensuring easy access to critical information. Communicate effectively with producers to obtain information required to complete transactions and respond to inquiries in a timely manner. Participate in reviewing departmental workflow and processes, identifying opportunities for improvements and efficiencies. Assist underwriters with account financial analysis and special projects as needed. Maintain accurate records and reports, ensuring compliance with regulatory requirements and company policies. Collaborate with remittance teams to resolve billing and collections inquiries. Requirements To be successful in this role, you will need: A Bachelor's degree and/or 5 years of equivalent experience in insurance operations or a related field. Strong analytical, organizational, and math skills, with attention to detail and accuracy. Excellent communication and interpersonal skills, with the ability to work effectively with underwriters, producers, and other stakeholders. Proficiency in Microsoft Office and insurance policy administration/rating systems. An enthusiastic and positive attitude, with a strong work ethic and ability to prioritize tasks. Ability to take ownership of tasks and see them through to completion. Preferred Qualifications We would love to see: Experience with surety operations and systems, including agency or surety experience. Familiarity with industry-specific software and technology. Certifications or training in insurance operations or a related field. What We Offer At C&F, we're committed to providing our employees with a comprehensive compensation package and a range of benefits that support their overall well-being. Here are just a few highlights: Competitive Salary: Our annualized base pay for this position ranges from $50,925 to $84,875, depending on experience and qualifications. Generous Benefits: We offer excellent health, dental, and vision benefits, as well as programs focused on physical, mental, and financial well-being. Retirement Savings: Our 401(k) employer match and Employee Stock Purchase plan with employer matching help you plan for the future. Paid Time Off: Enjoy generous PTO and opportunities to recharge and refocus. Career Development: We invest in our employees' growth and development, offering tuition reimbursement, industry-related certifications, and professional training. Dynamic Work Environment: Our remote/hybrid work arrangement and flexible scheduling allow you to work in a setting that suits your needs. Why Join C&F? At Crum & Forster, we're dedicated to creating a workplace that's inclusive, supportive, and rewarding. Here are just a few reasons why you might want to join our team: Commitment to Diversity and Inclusion: We value diversity and promote inclusivity in all aspects of our business. Opportunities for Growth: We offer a range of career paths and opportunities for professional growth and development. Community Involvement: Our employee-driven corporate giving program and volunteer opportunities allow you to make a positive impact in your community. Flexible Work Arrangements: Our remote/hybrid work arrangement and flexible scheduling allow you to work in a setting that suits your needs. How to Apply If you're excited about this opportunity and think you'd be a great fit for our team, we encourage you to apply! Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you and discuss how you can join our team! Apply for this job