Underwriting Assistant - Casualty

DUAL North America is a company that prioritizes a people-first culture and is seeking an Underwriting Assistant - Casualty. The role involves being the first point of contact for customer inquiries, managing electronic files, generating correspondence, and issuing policies and endorsements within established underwriting guidelines.ResponsibilitiesFirst point of contact for customer inquiries during the account life cycleRush Clearance and set up of electronic files, including filing. Prequalify risks per underwriting guidelinesGenerate, edit, and send out a variety of correspondence on behalf of the Underwriters. Ex: Declination letters, quote follow ups, subjectivity remindersRespond to client phone calls and emails, which requires the ability to understand the products offeredReview and issue policies within authority levelReview and approve tasks within authority levelOrder, review, and follow up on inspections as needed (as required by line)Follow up for carrier subjectivitiesIssue Notices and handle in-house mailings as neededIssue endorsements and cancellations/reinstatements according to established underwriting guidelines within required timeframesIssue binders and invoices within authority levelResearch issues escalated by Underwriting team including review of BPO transactions as neededSkillsWorking knowledge of Insurance terminologyTyping proficiency (35 wpm minimum)Proficiency in Microsoft Office SuiteAbility to follow policies and proceduresComplete assigned tasks correctly and on timeMust be able to learn quickly, know when to ask questions, be self-motivated and demonstrate an attention to detailBe able to work independently for extended periodsExcellent written and verbal communication skills as well as a general understanding of business writingBasic math skills needed for determining premium amounts, commissions, etcOrganizational/Time Management skills – The candidate must be able to handle multiple and varying assignments daily and be able to properly evaluate their importanceMust be able to work well in a small office environment and show a willingness to support the team including general clerical and administrative tasks as neededBachelor's Degree in a business-related field (i.e., Business, Economics, Finance, Accounting, Statistics, etc. Or Associate degree (A.A.) or equivalent from a two-year college or technical school with 1 to 3 years preferredProficiency in agency management system(s)Experience working in a “paperless” environmentBenefitsMedicalDentalVisionA wide variety of wellbeing offersCompetitive salaryUnlimited PTO401k with company matchPaid volunteer daysAnd moreCompany OverviewWe’re Howden, the people first insurance group with employee ownership at its heart. It was founded in 1994, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is http://www.howdengroup.com.



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