UI UX Designer Needed for App Design
We are looking for a UI/UX designer to audit and refine an existing mobile app product, not design from scratch. The goal is to improve clarity, usability, trust, and conversion across the entire experience. Scope of work: 1.Full product UX audit: - Review the entire app flow including onboarding, browsing, posting requests, accepting requests, chat, and transactions - Identify friction points, drop-offs, confusion areas, and trust gaps - Evaluate usability for both user types - Buyers (people requesting items) - Travelers (people fulfilling requests) 2. UX improvements and restructuring: - Suggest better flows for core actions - Posting a request - Accepting a delivery task - Communication between users - Payment or marking transactions - Simplify decision-making and reduce cognitive load - Improve onboarding to clearly explain how the platform works 3. UI improvements: - Enhance visual hierarchy, spacing, typography, and consistency - Improve readability and interaction clarity - Align design with a clean, modern, scalable system - Focus on trust-building elements (very important for this product) 4. Conversion and trust optimization Improve key screens to increase actions such as - Posting a request - Accepting a task - Completing a transaction - Suggest ways to build trust between strangers on the platform 5. Deliverables - UX audit report with clear problem statements and solutions - Updated user flows and wireframes - High-fidelity UI screens for key journeys - Design system or component suggestions (preferred) What we are looking for: - Someone who understands marketplace or platform-based products - Strong thinking in UX, not just visual design - Ability to question assumptions and suggest better product decisions - Experience with mobile app UX (iOS and Android) - Bonus if you have worked on logistics, social, or two-sided platforms Important: - This is not just a “make it look better” project - AI based responses will be strictly rejected. Mention human writer in your response to avoid being flagged - We are looking for someone who can think like a product owner and improve how the app actually works To apply - Share your portfolio with specific examples of UX audits or product redesigns - Include a short note on how you would approach improving a two-sided platform like this