Trustee Sale Officer

Summary : The Trustee Sale Officer is responsible for processing non-judicial foreclosures for each stage of the foreclosure process in accordance with state and local statutes, and investor/insurer requirements, through a multi-state/site and global workforce. Deliver outstanding borrower care for clients and customers. Work with Senior Trustee Sale Officer to coordinate daily workflow between each team member. Essential Job Duties and Responsibilities : Review all new referrals opened by trustee sale clerk to ensure accuracy and timely compliance to company and client requirements. Determine chain of title to determine required assignment and prepare necessary substitution of trustee. Review and process required mailings based on state law which includes requests for notice, review of trustee sale guarantee. Prepare notices for posting and publication. Respond to client and borrower correspondence and phone calls in a timely manner based on request. Comply with all escalation procedures. Maintain regular and punctual attendance. Other Job Duties and Responsibilities: Performs other related duties as assigned. Supervisory Responsibilities : This position is an individual contributor. Qualifications : To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience : High school diploma or equivalent required. Minimum 5 years of experience in non-judicial foreclosure Skills and Competencies: Strong ability to read and interpret title reports, determine lien priority, and identify curative issues. Working knowledge of foreclosure documentation, timelines, and state requirements. Experience with client systems such as Tempo, Black Knight, or similar CMS tools. Proficiency with legal documentation for foreclosure and curative processes. Exceptional communication skills and the ability to provide guidance across internal and external stakeholders. Detail-oriented and highly organized with the ability to work independently. Preferred Experience: Experience with VA/HUD conveyance processes. Prior trustee sale officer or foreclosure operations background strongly preferred. Certificates, Licenses, Registrations : None Required Work Complexity: Problems and issues faced are difficult and complex, and may require understanding of broader set of issues. Problems typically involve consideration of multiple issues and understanding of the financial/mortgage industry. Problems are typically solved through drawing from prior experience and analysis of issues. Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Equal Employment Opportunity: The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law. Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization. #LI-AC1