Traveling System Admin(Remote)-R48930
About the position
Responsibilities
• Provides tailored technical customer operations support.
• Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance.
• Executes customer operations policies and procedures.
• Builds and maintains positive, effective, and mutually beneficial working alliances with customers.
• Initiates problem-solving action and follows through to resolution.
• Performs root-cause analysis of problems to formulate and recommend improved alternative operations.
• Leads process improvement initiatives.
Requirements
• Minimum of a high school diploma or equivalent required, Bachelor's degree preferred.
• 3+ years of IT or public safety experience.
• 3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred).
• 3+ years of Public Safety Applications experience involving CAD/RMS/Mobile, and other emergency 911 center equipment greatly preferred.
• Proven track record working with or deploying enterprise hardware and software solutions; HP preferred.
• Experience creating positive working relationships with customers and application end users.
• Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask.
• Excellent verbal and written communication skills.
• Comfortable working both alone and in a team environment.
• Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills).
• Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM).
• Experience with Public Safety Applications including CAD, Mobile and RMS.
• Ability to troubleshoot application system issues including hardware, network and third-party components.
Benefits
• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
Apply Now
Apply Now
Responsibilities
• Provides tailored technical customer operations support.
• Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance.
• Executes customer operations policies and procedures.
• Builds and maintains positive, effective, and mutually beneficial working alliances with customers.
• Initiates problem-solving action and follows through to resolution.
• Performs root-cause analysis of problems to formulate and recommend improved alternative operations.
• Leads process improvement initiatives.
Requirements
• Minimum of a high school diploma or equivalent required, Bachelor's degree preferred.
• 3+ years of IT or public safety experience.
• 3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred).
• 3+ years of Public Safety Applications experience involving CAD/RMS/Mobile, and other emergency 911 center equipment greatly preferred.
• Proven track record working with or deploying enterprise hardware and software solutions; HP preferred.
• Experience creating positive working relationships with customers and application end users.
• Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask.
• Excellent verbal and written communication skills.
• Comfortable working both alone and in a team environment.
• Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills).
• Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM).
• Experience with Public Safety Applications including CAD, Mobile and RMS.
• Ability to troubleshoot application system issues including hardware, network and third-party components.
Benefits
• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
Apply Now
Apply Now