Traveling Program Supervisor

Remote Full-time
Feed My Starving Children is dedicated to providing meals for children in need, and they are seeking a Traveling Program Supervisor to oversee MobilePack™ events. This role involves supervising logistics, leading a team, and ensuring a positive volunteer experience during food packing events. Responsibilities Supervise local and out-of-state MobilePack™ events Complete pre- and post- event logistics and administrative tasks Lead a team of FMSC staff on events Supervise Feed My Starving Children (FMSC) food packing processes Facilitate volunteer experiences through hospitality and authentic connections, ask for donations, uphold safety and compliance, and perform general labor and warehousing tasks Travel to and from MobilePack™ events, encompassing both air travel, rental and/or personal vehicle usage Supervise and execute events: coordinate on-site logistics, manage food production, and cultivate cooperative relationships with event hosts before, during and after events Lead and provide work direction to Volunteer Program Facilitators Assist with training peers Perform all aspects of Volunteer Program Facilitator duties at events as necessary, including: Orchestrate packing sessions. Anticipate needs, think ahead, troubleshoot problems and be flexible with the unpredictability of a volunteer workforce Create an impactful and dynamic volunteer experience. Tell volunteers about our mission and invite them to volunteer again. Provide exceptional hospitality. Warmly greet volunteers, create a great first impression, answer questions, authentically thank them and express how important their contribution is to FMSC Give large group presentations that include food impact stories and information about FMSC Ask volunteers to donate. Share how volunteers can invest in feeding kids with their time, finances and prayers Clean, label inventory, palletize boxes, and set up/ tear down supplies Direct volunteers on how to safely pack food and handle supplies Monitor the time, manage transitions, flex with changing production needs and track production Lead a Christian prayer over packaged food and invite volunteers to join Conduct transactions on a cash register Confirm and finalize pre-event details: introductory meetings, paperwork, travel plans, logistics, etc Finalize post-event tasks: record food production, reconcile expenses and merchandise sales, provide feedback, etc Operate powered industrial forklift and pallet jack to organize, load and unload inventory (training provided) Uphold food safety, food quality, volunteer safety and personnel safety policies and procedures. Ensure compliance Perform other duties as assigned Skills Passionate about FMSC's Christian mission and living it out in the workplace Must be 21 years of age or older Must have a valid driver's license and proof of the minimum insurance coverage as required by law Minimum of associate's degree and 1 year of leadership experience Strong leadership skills; able to be assertive, coordinate, delegate and positively motivate a team Able to exert yourself physically for a 8+ hour shift Able to walk and stand nearly continually Able to crouch, push, pull, lift 30-50 lbs. repeatedly, bend, twist, and use hand tools like utility knives Able to climb in and out of a trailer Thrives in a team setting Comfortable independently navigating through travel logistics (airports, rental cars, etc.) Enthusiastic, assertive and confident when sharing information with groups and individuals Focused on hospitality: recognize and meet volunteer needs Able to identify and solve problems Responsible and able to use good judgment and discretion Excellent organizational skills with a high degree of attention to detail, accuracy and follow-up Proficient with Microsoft Office and database systems Respect and value FMSC's volunteers and supporters, varying in beliefs, backgrounds and abilities Able to tolerate consistent exposure to soy (an allergen) Supervisory experience preferred Benefits Health insurance 401(k) with employer match PTO FSA Dental Vision Company Overview Feed My Starving Children is a non-profit Christian organization committed to feeding God's children hungry in body and spirit. It was founded in 1987, and is headquartered in Brooklyn Park, Minnesota, USA, with a workforce of 201-500 employees. Its website is
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