Transformative Amazon Connect Practice Leader Opportunity
Join Our Mission to Revolutionize Customer Experience - We're seeking an exceptional Amazon Connect Practice Leader to spearhead the growth and development of our Amazon Connect practice. As a remote role, you'll enjoy the flexibility to work from anywhere, backed by a competitive salary and a comprehensive benefits package.
At Eventus, we're committed to fostering a culture of innovation, collaboration, and excellence. As our ideal candidate, you'll bring a strong and diverse skillset to drive success, with a passion for building high-performing teams, driving strategic partnerships, and delivering exceptional client experiences.
Job Overview
We're looking for a seasoned leader to join our team as an Amazon Connect Practice Leader, responsible for shaping the future of our Amazon Connect practice and establishing Eventus as a leader in Amazon Connect cloud contact center solutions. This is a full-time, remote opportunity with up to 30% travel required.
Key Responsibilities
Build, lead, and inspire a team of Amazon Connect consultants and engineers, fostering a culture of collaboration, innovation, and excellence.
Develop and execute strategic initiatives to grow our Amazon Connect practice, including go-to-market planning, market analysis, partner ecosystem engagement, and thought leadership activities.
Build and nurture relationships with clients, acting as a trusted advisor and driving customer success through strategic guidance, solution design, and ongoing support.
Cultivate partnerships with Amazon Connect and other ecosystem partners, leveraging resources, training, and opportunities to drive business growth.
Stay abreast of industry trends, emerging technologies, and best practices in Amazon Connect and cloud contact center space, driving continuous innovation and differentiation.
Qualifications for Success
8+ years of experience leading a consulting practice or integration practice with multiple teams and clients.
3+ years of Amazon Connect experience, including architecture, features, and capabilities, with hands-on experience designing and implementing complex Amazon Connect solutions.
Extensive CCaaS integration experience and experience building a portfolio of successful client success stories, use cases, testimonials, ROI, whitepapers, etc.
Experience with AWS Partner Network (APN) programs and working with Amazon Web Services (AWS) or Amazon Connect technical teams to support and drive business growth.
Bachelor's degree in Computer Science, Engineering, Business, or a related field; Master's degree preferred.
AWS certifications, such as AWS Certified Solutions Architect or AWS Certified Developer, are preferred.
What We Offer
At Eventus, we offer a competitive total rewards program, including:
Salary range: $210,000 - $275,000, depending on experience, skills, certifications, education, and other factors.
Annual bonus up to 20% and additional incentive compensation of 20% to 30% based on annual revenue generated in the Amazon Connect practice.
Comprehensive benefits package, including medical, dental, vision, EAP, critical illness insurance, and 401(k) plan.
PTO, generous holiday schedule, and opportunities for professional growth and development.
Join Our Team
We're an equal opportunity employer, committed to diversity and inclusion. If you're a motivated and experienced leader looking to make a difference, apply now to join our team as an Amazon Connect Practice Leader.
Apply Now
Apply Now
At Eventus, we're committed to fostering a culture of innovation, collaboration, and excellence. As our ideal candidate, you'll bring a strong and diverse skillset to drive success, with a passion for building high-performing teams, driving strategic partnerships, and delivering exceptional client experiences.
Job Overview
We're looking for a seasoned leader to join our team as an Amazon Connect Practice Leader, responsible for shaping the future of our Amazon Connect practice and establishing Eventus as a leader in Amazon Connect cloud contact center solutions. This is a full-time, remote opportunity with up to 30% travel required.
Key Responsibilities
Build, lead, and inspire a team of Amazon Connect consultants and engineers, fostering a culture of collaboration, innovation, and excellence.
Develop and execute strategic initiatives to grow our Amazon Connect practice, including go-to-market planning, market analysis, partner ecosystem engagement, and thought leadership activities.
Build and nurture relationships with clients, acting as a trusted advisor and driving customer success through strategic guidance, solution design, and ongoing support.
Cultivate partnerships with Amazon Connect and other ecosystem partners, leveraging resources, training, and opportunities to drive business growth.
Stay abreast of industry trends, emerging technologies, and best practices in Amazon Connect and cloud contact center space, driving continuous innovation and differentiation.
Qualifications for Success
8+ years of experience leading a consulting practice or integration practice with multiple teams and clients.
3+ years of Amazon Connect experience, including architecture, features, and capabilities, with hands-on experience designing and implementing complex Amazon Connect solutions.
Extensive CCaaS integration experience and experience building a portfolio of successful client success stories, use cases, testimonials, ROI, whitepapers, etc.
Experience with AWS Partner Network (APN) programs and working with Amazon Web Services (AWS) or Amazon Connect technical teams to support and drive business growth.
Bachelor's degree in Computer Science, Engineering, Business, or a related field; Master's degree preferred.
AWS certifications, such as AWS Certified Solutions Architect or AWS Certified Developer, are preferred.
What We Offer
At Eventus, we offer a competitive total rewards program, including:
Salary range: $210,000 - $275,000, depending on experience, skills, certifications, education, and other factors.
Annual bonus up to 20% and additional incentive compensation of 20% to 30% based on annual revenue generated in the Amazon Connect practice.
Comprehensive benefits package, including medical, dental, vision, EAP, critical illness insurance, and 401(k) plan.
PTO, generous holiday schedule, and opportunities for professional growth and development.
Join Our Team
We're an equal opportunity employer, committed to diversity and inclusion. If you're a motivated and experienced leader looking to make a difference, apply now to join our team as an Amazon Connect Practice Leader.
Apply Now
Apply Now