Training Operations/Finance Specialist, IFS UK
Training Operations/Finance Specialist. IFS UK
Location: Remote
Department: Operations/IT
Employment Type: FT
Minimum Experience: Mid-Level
The mission of the IFS Institute (IFSI) is to bring more Self-Leadership to the world. Internal Family Systems (IFS) is a psychotherapy approach grounded in the understanding that the mind is naturally multiple and that everyone has a core Self that is whole, resilient, and capable of guiding healing and growth.
The IFS Institute provides training for professionals and organizations globally, an annual conference, a practitioner directory for those looking for IFS trained providers, and a growing number of online courses, books, and other resources.
Our goal is to create learning environments and a community that teach and support the internal welcoming of parts that have been exiled, shamed, or marginalized within our systems so that they may be seen, heard, valued, and ultimately healed. Building and supporting a diverse workforce is foundational to this goal and we are a committed equal opportunity employer. To learn more about our growing organization, view a few of our introductory IFS videos.
Position Summary
This role reports to the Operations Manager, IFS UK and will play an integral role to provide operational and financial services needed by IFS UK to support the growing demand for IFS (Internal Family Systems) Institutes programs.
The Training Operations/Financial Specialist will support the Operations Manager with the implementation and execution of all IFS UK programming. This role will provide key operational, administrative and financial support to respond to a rapidly expanding community seeking access to and engaging in IFS Institute Programs. The Training Operations and Financial Specialist will engage with the IFS UK team, the IFS UK community and IFS Institute Operations/IT team.
IFS UK was recently acquired by the IFS Institute in the United States. As part of this evolving integration, this role will help support the alignment of systems, processes, and operational practices between IFS UK and the global IFS Institute organization.
The IFS Institute operates as a distributed team that relies on technology, collaboration, and periodic in-person gatherings to stay connected. The ideal candidate is comfortable working remotely, demonstrates strong self-leadership, and thrives in a collaborative and evolving organizational environment. Flexibility in work hours may occasionally be required to support trainings, including limited weekend work.
Key Responsibilities
Ensure a high level of customer service support to training staff and participants of our training and program offerings.
Adhere to a calendar of key dates/deadlines for the smooth running of operational work.
Manage aspects assigned of the maintenance and administrative systems and record keeping for each training
Partner with the finance team to maintain accurate financial records, including training budgets, payments, and financial reporting.
Manage the administrative aspects of assembling and overseeing staff teams for trainings and necessary programs.
Create and disseminate course evaluations and staff CPD letters.
Collaborate with internal teams including Operations, IT, Finance, trainers, and program staff to support program delivery.
Provide guidance and coordination with supporting roles such as finance staff, web support, and Zoom technicians.
Other duties as assigned.
Skills and Attributes
Established IT skills with Microsoft 365, Google Workspace and zoom
A strong attention to detail and a high level of accuracy
Skilled at communicating kindly, clearly, and professionally in written and spoken English
Experience in the use of AI to enhance the efficiency of administrative processes.
Experience of working independently, proactively and collaboratively in a global team.
Ability to attune to and engage harmoniously with a range of personality types, cultures and backgrounds.
Role Requirements
3-5 years of relevant administrative experience
Experience of managing the financial requirements of a business.
Bachelor’s degree
Exceptional organisational, time-management, and follow-through skills, ability to prioritise, problem solve and meet deadlines
High level proficiency with of MS Office products (Word, Excel, Outlook), Google Workspace.
Experience of working with a CRM system
Proficient at hosting Zoom meetings
High level of sensitivity with strong interpersonal and customer care skills
IFS Institute is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email and confirming your request for an accommodation and include the job number, title and location to [email protected]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by our U.S. IFS Institute HR Department who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: IFS Institute is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any IFSI employee by a third-party agency and/or search firm without a valid written & signed search agreement, will become the sole property of IFS Institute. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Apply Now
Location: Remote
Department: Operations/IT
Employment Type: FT
Minimum Experience: Mid-Level
The mission of the IFS Institute (IFSI) is to bring more Self-Leadership to the world. Internal Family Systems (IFS) is a psychotherapy approach grounded in the understanding that the mind is naturally multiple and that everyone has a core Self that is whole, resilient, and capable of guiding healing and growth.
The IFS Institute provides training for professionals and organizations globally, an annual conference, a practitioner directory for those looking for IFS trained providers, and a growing number of online courses, books, and other resources.
Our goal is to create learning environments and a community that teach and support the internal welcoming of parts that have been exiled, shamed, or marginalized within our systems so that they may be seen, heard, valued, and ultimately healed. Building and supporting a diverse workforce is foundational to this goal and we are a committed equal opportunity employer. To learn more about our growing organization, view a few of our introductory IFS videos.
Position Summary
This role reports to the Operations Manager, IFS UK and will play an integral role to provide operational and financial services needed by IFS UK to support the growing demand for IFS (Internal Family Systems) Institutes programs.
The Training Operations/Financial Specialist will support the Operations Manager with the implementation and execution of all IFS UK programming. This role will provide key operational, administrative and financial support to respond to a rapidly expanding community seeking access to and engaging in IFS Institute Programs. The Training Operations and Financial Specialist will engage with the IFS UK team, the IFS UK community and IFS Institute Operations/IT team.
IFS UK was recently acquired by the IFS Institute in the United States. As part of this evolving integration, this role will help support the alignment of systems, processes, and operational practices between IFS UK and the global IFS Institute organization.
The IFS Institute operates as a distributed team that relies on technology, collaboration, and periodic in-person gatherings to stay connected. The ideal candidate is comfortable working remotely, demonstrates strong self-leadership, and thrives in a collaborative and evolving organizational environment. Flexibility in work hours may occasionally be required to support trainings, including limited weekend work.
Key Responsibilities
Ensure a high level of customer service support to training staff and participants of our training and program offerings.
Adhere to a calendar of key dates/deadlines for the smooth running of operational work.
Manage aspects assigned of the maintenance and administrative systems and record keeping for each training
Partner with the finance team to maintain accurate financial records, including training budgets, payments, and financial reporting.
Manage the administrative aspects of assembling and overseeing staff teams for trainings and necessary programs.
Create and disseminate course evaluations and staff CPD letters.
Collaborate with internal teams including Operations, IT, Finance, trainers, and program staff to support program delivery.
Provide guidance and coordination with supporting roles such as finance staff, web support, and Zoom technicians.
Other duties as assigned.
Skills and Attributes
Established IT skills with Microsoft 365, Google Workspace and zoom
A strong attention to detail and a high level of accuracy
Skilled at communicating kindly, clearly, and professionally in written and spoken English
Experience in the use of AI to enhance the efficiency of administrative processes.
Experience of working independently, proactively and collaboratively in a global team.
Ability to attune to and engage harmoniously with a range of personality types, cultures and backgrounds.
Role Requirements
3-5 years of relevant administrative experience
Experience of managing the financial requirements of a business.
Bachelor’s degree
Exceptional organisational, time-management, and follow-through skills, ability to prioritise, problem solve and meet deadlines
High level proficiency with of MS Office products (Word, Excel, Outlook), Google Workspace.
Experience of working with a CRM system
Proficient at hosting Zoom meetings
High level of sensitivity with strong interpersonal and customer care skills
IFS Institute is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email and confirming your request for an accommodation and include the job number, title and location to [email protected]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by our U.S. IFS Institute HR Department who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: IFS Institute is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any IFSI employee by a third-party agency and/or search firm without a valid written & signed search agreement, will become the sole property of IFS Institute. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Apply Now