Trading Support Engineer (MU)
Why this role matters
The Market Making operations Team within Exness combines unique expertise, knowledge and responsibilities to continuously improve pricing, execution models and trading experience of our clients. A Support Engineer (Level 2) is an expert responsible for the trading platform RUN, which supports the core functions, maintains components to provide the highest quality of services to our clients. As a source of unique knowledge and experience, a Support Engineer (Level 2) also plays a crucial role in supporting all the teams within the Company to achieve goals together.
What you'll actually do
Supporting the delivery of new features and components
Resolving complicated inquiries related to the trading platform
Monitoring of vital metrics, ensuring the highest quality of service
Identifying anomalies in pricing and execution
Working hand in hand with the risk monitoring team to respond to urgent requests on time
Providing expert knowledge support for colleagues
Who we’re looking for
Experience in MetaQuotes trading products (MT4, MT5) administration. Other related products are a plus
Experience in supporting brokerage trading platforms
Comprehensive knowledge of spot forex, CFDs & OTC products
Basic knowledge of Windows OS administration (File system, Services, Processes, Perfmon, Task Scheduler, Command line, RDP)
Experience with ticket management tools (JIRA, Kanban)
Experience with working with data structures (JSON, YAML, CSV)
Experience with article writing (Confluence, wiki)
Basic SQL knowledge (select with conditions, join)
Good communication abilities (both writing and verbal)
The advantage would be
Strong knowledge of the Company product
Experience with reading logs (Graylog, Event viewer, Grep/Select-String, Regexp, FAR manager)
Understanding of schemas (BPMN-like)
Please use your exness work email for internal applications and ensure to disclose any existing Conflict of Interest you may have.
Apply Now
The Market Making operations Team within Exness combines unique expertise, knowledge and responsibilities to continuously improve pricing, execution models and trading experience of our clients. A Support Engineer (Level 2) is an expert responsible for the trading platform RUN, which supports the core functions, maintains components to provide the highest quality of services to our clients. As a source of unique knowledge and experience, a Support Engineer (Level 2) also plays a crucial role in supporting all the teams within the Company to achieve goals together.
What you'll actually do
Supporting the delivery of new features and components
Resolving complicated inquiries related to the trading platform
Monitoring of vital metrics, ensuring the highest quality of service
Identifying anomalies in pricing and execution
Working hand in hand with the risk monitoring team to respond to urgent requests on time
Providing expert knowledge support for colleagues
Who we’re looking for
Experience in MetaQuotes trading products (MT4, MT5) administration. Other related products are a plus
Experience in supporting brokerage trading platforms
Comprehensive knowledge of spot forex, CFDs & OTC products
Basic knowledge of Windows OS administration (File system, Services, Processes, Perfmon, Task Scheduler, Command line, RDP)
Experience with ticket management tools (JIRA, Kanban)
Experience with working with data structures (JSON, YAML, CSV)
Experience with article writing (Confluence, wiki)
Basic SQL knowledge (select with conditions, join)
Good communication abilities (both writing and verbal)
The advantage would be
Strong knowledge of the Company product
Experience with reading logs (Graylog, Event viewer, Grep/Select-String, Regexp, FAR manager)
Understanding of schemas (BPMN-like)
Please use your exness work email for internal applications and ensure to disclose any existing Conflict of Interest you may have.
Apply Now