Total Rewards Coordinator

Pet Valu is seeking a detail-oriented and service-driven Total Rewards Coordinator to join their Human Resources team. The role involves supporting the administration of group benefits programs across Canada and the U.S., assisting with bonus processing, and managing HRIS data to enhance employee satisfaction and retention.ResponsibilitiesAdminister group benefits for employees and franchisees, including enrolments, terminations, and claims supportMaintain benefits data in HRIS and ensure accurate integration with vendor systemsRespond to benefits inquiries and communicate plan details and changesSupport annual benefits renewal and open enrolment processesPrepare and submit compliance-related documentationSupport the Employee Share Purchase Plan administration, including employee enquires as requiredReconcile and process vendor invoicesCoordinate and prepare monthly and quarterly bonus paymentsSupport compensation reviews, including store minimum wage updatesAssist with bi-weekly payroll audits and generate HR reportsMaintain and update HRIS configurations and employee dataCollaborate with HR and IT to troubleshoot system issuesManage employee inquiries with a focus on service and claritySupport onboarding, wellness events, and goodwill gift coordinationPrepare employment verification letters and related documentationParticipate in HR projects and committees (e.g., wellness, social)Contribute to continuous improvement initiativesProvide general administrative support to the HR teamProvide backfill for Receptionist on lunch and/or days offSkills1–2 years of administrative HR experience, including benefits administrationPost-secondary education in Human Resources or BusinessIntermediate proficiency in Microsoft Excel and Word (e.g., pivots, lookups, mail merges)Strong attention to detail and ability to manage confidential informationExcellent communication skills and a proactive, solution-oriented mindsetAbility to thrive in a fast-paced, collaborative environmentExperience with Workday is an assetCompany OverviewPet Valu is specialty retailer of pet food. It was founded in 1976, and is headquartered in Markham, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://petvalu.com/.



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