Test Publishing Supervisor

Title: Test Publishing SupervisorLocation: Remote-USSalary: $67,050About PSIWe are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: https://www.psiexams.com/About the RoleThe Test Publishing Supervisor is responsible for the publication and management of test item content for Licensure exam programs. This role requires a combination of responsibilities, including performing test publishing activities as well as providing people leadership to a small group of Test Publishers. This role also requires leadership and technical skills, exceptional verbal and written communication skills, as well as great attention to detail.This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, with occasional travel required for meetings, events and workshops.Role ResponsibilitiesSupervisory responsibility for a team of Test Publishers, e.g. onboarding, performance management, training, etc.Building credentialing exams on schedule in the company’s testing platforms.Updating item content for live exams, the creation and maintenance of item banks, and republication of licensure and certification tests.Assisting in ensuring that exams are published in accordance with specifications on time and without error.Assisting in the implementation of procedures in reviewing, structuring, and publishing exams (both written and practical).Interfacing across Content Management, Client Services, and IT teams to ensure timely and accurate publication, QA, and implementation of examinations.Assisting in the troubleshooting of any issues related to a published exam addressed by candidates, proctors, Content Management team member, or the client.Executing established Test Publishing processes and procedures; identifying potential publication issues and errors; and suggesting possible solutions to problems or refinement of procedures or protocols.Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.Knowledge, Skills and Experience RequirementsHigh School diploma requiredExperience in Licensure and Certification testing industry preferred.Experience in team management is desired.Experience in handling multiple projects and proofreading desired.Proficiency with Microsoft Office 365 applications required.Skill and experience with data entry tools, spreadsheets, and SQL Server Management Studio required.Benefits & CultureAt PSI, our culture is to be transparent and fair. That’s why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:401k/Pension/Retirement Plan – with country specific employer % Enhanced PTO/Annual LeaveMedical insurance – country specific Dental, Vision, Life and Short-Term Disability for US Flexible Spending Accounts – for the USMedical Cashback plan covering vision, dental and income protection for UK Employee Assistance ProgrammeCommitment and understanding of work/life balance A culture of embracing wellness, including regular global initiativesAccess to supportive and professional mechanisms to help you plan for your future Volunteer Day and a culture of giving back to our community and industry through volunteering opportunitiesOriginally posted on Himalayas

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